Λεπτομέρειες πρόσκλησης υποβολής προσφορών

Τίτλος:
Υπηρεσίες γραφείου εξυπηρέτησης και λοιπές υπηρεσίες υποστήριξης στη δικτυακή πύ...
Αναθέτουσα αρχή:
European Commission, DG Employment, Social Affairs and Inclusion (EMPL)
Ημερομηνία δημοσίευσης στο TED:
22/09/2018
Προθεσμία παραλαβής προσφορών:
17/12/2018
Κατάσταση:
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Εμφάνιση παραμέτρων φίλτρου

Results per page: 10 | 25 | 50 77 Ερωτήματα found, displaying 31 to 40.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
# Ερώτημα Απάντηση Ημερομηνία τελευταίας δημοσίευσης Κατάσταση
47
Is there a separate email address to which users can send their enquiries? In the statistics provided [...]
No contact email address is directly shared on the EURES portal. Interaction with end users is done through [...]
12/11/2018
46
Please could you clarify the nature of the 'other' questions listed on the country of origin graph provided [...]
This refers to the share of enquiries from end users who come from non EU/EEA countries.
12/11/2018
45
We have noted the requirement to cover all costs related to the telephony infrastructure for the duration [...]
The contractor is expected to provide equivalent contact services as are currently in place. This includes [...]
11/11/2018
44
Can the contracting authority confirm alternative contact methods are funded separately by them or should [...]
The Contracting Authority expects the future Contractor to provide equivalent contact services to the [...]
07/11/2018
43
Can the contracting authority identify who today owns the present toll free number (00800 4080 4080) [...]
The current Contracter is the owner of the present toll free number. It is expected that the chosen future [...]
06/11/2018
42
Can the Contracting Authority provide volumes for the discarded junk, promotional or any other types [...]
For the period April 2017-March 2018, 17% of all enquiries received were spam messages and/or irrelevant [...]
06/11/2018
41
Can the Contracting Authority explain if there are any plans to change the present JIRA based ticketing [...]
The Contracting Authority is not in the position to specify at this stage if the current JIRA-based ticketing [...]
06/11/2018
40
Can the Contracting Authority explain how access to the JIRA based ticketing system will be provided [...]
The Contracting Authority will provide the Contractor with the necessary credentials (username and password [...]
06/11/2018
39
Section 3.2.1 of the specifications states that 'The Contracting Authority will evaluate selection criteria [...]
Please see reply to question #26.
03/11/2018
38
Could you please indicate if the proportion of the contract that the tenderer intends to subcontract [...]
The proportion of the contract that the tenderer intends to subcontract should be specified in the cover [...]
03/11/2018