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13
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With reference to section “2.2.7.5 Service level definitions” of the “EN-Tender Specifications_9196_IT_Infrastructure [...]
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ECDC has 5 systems with BIA level 4. There is no system at BIA level 5, as this level would mean no system [...]
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01/02/2018
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21
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With reference to section “8.List of Key Performance Indicators” of “EN-Technical Annex 4 Draft SLA” [...]
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You are right that the reference is wrong, as the list of contract managers is now in the document “EN-Technical [...]
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01/02/2018
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15
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With reference to section “3.Interfaces, roles and responsibilities” of “EN-Technical Annex 4 Draft SLA [...]
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1. You are free in the composition of your proposed team, but commonly one would expect that existing [...]
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01/02/2018
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27
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The Tenderer is required to provide a document presenting the tenderer’s proposal for a Service Level [...]
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Indeed chapter 1,2,4,5,6,7 of the draft SLA should be used without ANY modification. Indeed Chapter 3 [...]
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05/02/2018
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19
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With reference to section “3.2.3. Technical and Professional Capacity” of the Tender Specifications, [...]
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Indeed 2.2.6 gives details on the minimum security requirements that should be described under 3.2.3
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01/02/2018
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16
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With reference to section “2.2.4.2. ICT BackOffice” of the Tender Specifications, the area of management [...]
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Incidents with Microsoft could be followed by either team, depending on the nature of the request, e.g [...]
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01/02/2018
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18
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With reference to section “2.2.6.1 Off-site infrastructure requirements” of the “EN-Tender Specifications [...]
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ECDC will provide the consultants with laptops and software that will allow them to work on the ECDC [...]
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01/02/2018
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17
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With reference to section “4.1. Technical Proposal” of the Tender Specifications, for each required document [...]
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CVs can be annexed and are excluded from the page limits. Cover page, table on content etc are included [...]
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01/02/2018
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28
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There is a limit of 3 pages for the description of the tenderer's activity. In the case of a consortium [...]
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The limit of 3 pages should be applied regardless if single economic operator or consortium.
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05/02/2018
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29
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There is a limit of 3 pages for the description of the roadmap for the implementation of the security [...]
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The page limit of 3 pages should be applied regardless if you have a single or multiple off-side locations [...]
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05/02/2018
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