|
94
|
In order to provide you with an accurate price for deep cleaning, the following information is required[...]
|
For the requested information, please see Annex XX: Additional information, which has been published [...]
|
20/08/2019
|
|
|
93
|
In order to determine an accurate price for cleaning services, the following information is required:[...]
|
For the requested information, please see Annex XX: Additional information. Please note that further [...]
|
20/08/2019
|
|
|
26
|
In order to compile a correct list of proposed cleaning products, an overview of the finishing materials[...]
|
Tenderers should note that the EMA building is still a construction site. The below list of finishing[...]
|
02/08/2019
|
|
|
52
|
In order to collect waste efficiently we need a minimum of 2 and rather 3 high voltage power connections[...]
|
As per point d) central waste collection of section 3.1.5 (Waste management including confidential waste[...]
|
07/08/2019
|
|
|
38
|
How many sanitary units will there be in your building, and how many toilet pots and washbasins?
|
Could the economic operator please clarify what is meant with ‘sanitary units’?
|
06/08/2019
|
|
|
97
|
Hand soap has been added to the Costing sheet in sheet 1 (Cleaning services) in section 2: Consumables[...]
|
A new costing sheet (v.4) has been published in which the formula is corrected. Tenderers must use this[...]
|
21/08/2019
|
|
|
41
|
From our own experience we know that a maximum of 1 complaint per month in a building with > 1.000[...]
|
Complaints as described in the SLA are not user complaints. User complaints will be channelled through[...]
|
06/08/2019
|
|
|
64
|
From our own experience we believe that the recycling station in your new building will be too small [...]
|
Tenderers are requested to present a proposal in line with the Agency requirements. Extra space could[...]
|
07/08/2019
|
|
|
33
|
For the KPI Audit overall score % you refer to a score sheet by which you measure Customer Satisfaction[...]
|
The score sheet is included in the SLA spreadsheet, please see score input in column K. The scores will[...]
|
02/08/2019
|
|
|
78
|
For the indexation of prices you use a European standard which is serverely different than the usual [...]
|
Please see the response to question 77.
|
12/08/2019
|
|