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73
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Point 7.4 in Annex II states: "The guarantee for the Products acquired via this FWC is for minimum 2 [...]
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As indicated in the citations, the price of 2 years guarantee shall be included in the purchase price [...]
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02/06/2016
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72
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Could you please provide us with a rough estimate of the share between Fixed Price, Time-and-Means, and [...]
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At this stage Frontex cannot declare the volume and proportions of the different types of assignments [...]
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02/06/2016
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71
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Is there a possibility for SC to provide implementation services by one vendor and 3rd Level Support [...]
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Such a situation is potentially possible, especially when it comes to maintenance of legacy system. By [...]
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02/06/2016
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70
|
What are the Frontex Security Rules that Contractor should respect with each Specific Contract? What [...]
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In general, the security rules concern the access to Frontex premises, documents and systems. As indicated [...]
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02/06/2016
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69
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Does “any outside body authorised to do so on its behalf” from Article II.24.1 is an EU body or independent [...]
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The reference is made to the situation when the task may be assigned by OLAF to another entity (e.g. [...]
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01/06/2016
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68
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Do you agree on changing the duration of confidentiality obligations from Article II.8 for 5 years after [...]
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There's no particular period specified. The nature of confidentiality of particular information or documents [...]
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01/06/2016
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67
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In Terms of Reference, p. 42, paragraph 10.2. reads: ''The required statements based on the templates [...]
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The copies of the personal certificates shall be included in the offer. They can be either included in [...]
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01/06/2016
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66
|
Do you agree on limiting audits to one per year?
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Frontex cannot accept such limitation, although it is highly unlikely that the implementation of the [...]
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01/06/2016
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65
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In case of further inaccuracies/questions/doubts found, do Frontex consider postponing the deadline?
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The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
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01/06/2016
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64
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Do you agree on reconciling principles of an audit with the contractor before initiating an audit?
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In case the audit shall be initiated by Frontex some principles shall be reconciled beforehand with the [...]
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01/06/2016
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63
|
Are we allowed to provide more than three references? And if we are, do all of them have to be confirmed [...]
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Yes, more then three references may be provided. At least three of the references must meet the conditions [...]
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01/06/2016
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62
|
Due to the large number of received questions and answers as well as the requirements regarding of the [...]
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The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
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01/06/2016
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61
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Do you agree on adding point (d): “for the contractor: the contractor discloses confidential information [...]
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Frontex shall not agree to the introduction of the proposed article.
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01/06/2016
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60
|
Does the Article II.8 relates also to subcontractors and members of consortium?
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Yes.
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01/06/2016
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59
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Some of COTS or 3rdP software we are going to put on Price List usually needs some maintenance and insurance [...]
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The tenderers are requested to submit their Official Price List in the form of the table presented in [...]
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01/06/2016
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58
|
Can you give us your estimate on possible place of performance: what share could be accounted for intramural [...]
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It can be assumed that majority of the assignments will be “intramural”. “Other locations” are practically [...]
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01/06/2016
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57
|
We would like to ask you for more details on Agency´s possible ROAD MAP of future requirements for different [...]
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The TOR provides concise yet comprehensive description of the current status of SP based developments [...]
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01/06/2016
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56
|
What is the ticket frequency? (Per day, Per week, per month)
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Frontex HelpDesk processes currently not more than 30 tickets a month on average. However this number [...]
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01/06/2016
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55
|
Can the offer be prepared in Polish language?
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Preferably the offer shall be submitted in English. Polish, as well as other official languages of the [...]
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25/05/2016
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54
|
The questions we have refers to one of the selection criteria - III.4.3 Technical and professional capacity [...]
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1. Confirmed references shall be understood as reference letters issued and signed by the Clients (copies [...]
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24/05/2016
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53
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The description reads "For each offered persons there shall be attached the following documents: CV, [...]
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The requirement to submit the Statement of Intent applies for each individual included in the proposal [...]
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24/05/2016
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52
|
In the invitation letter, it states: "Requests for additional information received less than six working [...]
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The deadline for submitting questions and/or requests for additional information is Monday, 30th May [...]
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24/05/2016
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51
|
While item 100 is entitled "Training for end users", its description reads "Training shall effectively [...]
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Yes, this a typo in the requirement. Item number 100 addresses training of End Users.
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24/05/2016
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50
|
Under other Framework contracts, we already provided QTM services from our premises. Would that be possible [...]
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Yes, QT&M assignments may be performed in the contractor’s premises in case such a place of performance [...]
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23/05/2016
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49
|
on p. 4 of Annex I, it reads "c) contains a letter of intent by each subcontractor stating its intention [...]
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Yes, your understanding of this requirement related to subcontracting is correct.
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23/05/2016
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48
|
What applications are using in Office365?
|
All Frontex systems are hosted on premise. MS Word, MS Excel and MS PowerPoint from Office365 are used [...]
|
23/05/2016
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47
|
What is the version of Exchange, and outlook?
|
Versions of MS Exchange servers are listed in Appendix 2 Current ICT Baseline. Version of MS Outlook [...]
|
23/05/2016
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|
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46
|
Do you have any infrastructure on Azure? What is future plan?
|
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of [...]
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23/05/2016
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45
|
What is plan for SharePoint Online?
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All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of [...]
|
23/05/2016
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44
|
What project methodology you use?
|
Frontex approach and requirements regarding project management are presented in the Terms of Reference [...]
|
23/05/2016
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43
|
How many Applications required L1, L2, L3 or All support?
|
The tenderer is kindly requested to narrow down the question and clarify its scope. By default all applications [...]
|
23/05/2016
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42
|
Which ticketing system you use?
|
Currently Frontex uses ManageEngine Plus Service Desk 9.1 as a ticketing system.
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23/05/2016
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41
|
How many Applications need 16x7, 8x7, and 8x5 support?
|
Currently all SharePoint applications are supported during business days in business hours.
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23/05/2016
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40
|
How many Applications need 24x7 support?
|
Currently there is no SharePoint application in production mode that requires continuous support.
|
23/05/2016
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39
|
Any thrid party tool or customization used for Dashboard?
|
Frontex does not use any dashboards in SharePoint until now.
|
23/05/2016
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38
|
How many Dashboards in SharePoint
|
Frontex does not use any dashboards in SharePoint until now.
|
23/05/2016
|
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37
|
How many type BI tool are used in application(SSRS, Excel Services, PowerBI?
|
Frontex uses currently SAS Enterprise Guide and SAS Visual Analytics, BI solution, which uses SSRS is [...]
|
23/05/2016
|
|
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36
|
What information you track in analyzer?
|
The tenderer is kindly requested to rephrase the question and explain its meaning so that Frontex can [...]
|
23/05/2016
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|
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35
|
Which Analytical tools do you use?
|
Assuming that the question refers to web analytics tool the reply is that Frontex uses WebLog Expert [...]
|
23/05/2016
|
|
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34
|
Do you use any app from App Store for SharePoint?
|
Frontex does not use currently any App Store for SharePoint.
|
23/05/2016
|
|
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33
|
How many sites are responsive?
|
Frontex has not been designing SharePoint solutions in responsive web design until now.
|
23/05/2016
|
|
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32
|
Which Mobile platform do you support?
|
The list of mobile platforms used in Frontex is provided in Appendix 2 Current ICT Baseline. The primary [...]
|
23/05/2016
|
|
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31
|
Do you have any home grown Mobile App?
|
Currently Frontex does not use any self-developed mobile applications.
|
23/05/2016
|
|
|
30
|
Do you have SSIS or DTS package for data integration?
|
No. Frontex does not use SSIS or DTS for data integration.
|
23/05/2016
|
|
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29
|
Is it a one way or two way data integration with SP?
|
Currently there is one way data integration implemented from other applications/services to SharePoint [...]
|
23/05/2016
|
|
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28
|
How many web services are there?
|
The tenderer is kindly requested to narrow down the question. Currently Frontex uses large number of [...]
|
23/05/2016
|
|
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27
|
Do you have any Enterprise service Bus for Integration like Sonic, Biztalk, etc)
|
Currently Frontex does not use any integration bus.
|
23/05/2016
|
|
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26
|
What type different system does integration with SP Applications?
|
The Tenderer is kindly requested to reformulate the question to enable Frontex to prepare a valid, binding [...]
|
23/05/2016
|
|
|
25
|
Are you using single sign on using Windows or any 3rd party tool?
|
Currently Frontex does not uses any 3rd party tool for single sign on.
|
23/05/2016
|
|
|
24
|
How do you deploy applications(using 3rd party tool, PowerShell, etc)
|
Currently Frontex uses *.wsp packages and PowerShell scripts for deployments.
|
23/05/2016
|
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