76
Section 2.3.1 addresses that the "High-level design document" is provided by ECDC and this document includes [...]
Section “2.3.1 General concepts” describes the “C. High-level design document” and “H. Technical design [...]
09/07/2018
Vastattu
75
Point 2.1 states "reference to number of specific FTE members of staff" and non-staff. We consider that [...]
In regards to section “2.1. Service Delivery Team Composition and Organisation” in the “Service Delivery [...]
09/07/2018
Vastattu
74
We understand that the proposal of the monthly Service Report in question “#4 Service Report” within [...]
Your understanding is correct.
05/07/2018
Vastattu
73
Section 2.4.14 of Tender Specifications includes an indicative list of industry best practices to follow [...]
We would prefer the tenderer to propose a methodology / framework with which they are working effectively [...]
05/07/2018
Vastattu
72
Regarding Basic Maintenance, we read in Tender Specifications “Low effort defect = 1 (one) defect point [...]
Section “2.9.1 Pricing model” defines the mapping between defect points and effort: “The Fixed-Price [...]
05/07/2018
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71
Regarding Technical Proposal, Takeover and Handover, “Provision of a project plan that details concrete [...]
Please see the answers to questions 40 and 57. We leave to the tenderer to decide whether to present [...]
05/07/2018
Vastattu
70
Regarding Technical Proposal, Takeover and Handover, “2.1 Provision of a project plan that details concrete [...]
In regards to “4.1 Technical proposal” and section “2.1. Planning” (Takeover Approach) in the “Takeover [...]
05/07/2018
Vastattu
69
Regarding third line support, could you please clarify the following? • We understand that the Infrastructure [...]
- Yes the Infrastructure Contractor will provide the contractor with access to the Ivanti ITSM tool. [...]
05/07/2018
Vastattu
68
With reference to, Technical Proposal, Service Delivery Plan, 2.6 “Detailed description of the development [...]
In reference to “4.1 Technical proposal” and section “2.6. Development Methodology” in the “Service Delivery [...]
05/07/2018
Vastattu
67
With reference to, Technical Proposal, Service Delivery Plan, 2.1 “Description of how the tenderer intends [...]
Please see the answer to question 59.
05/07/2018
Vastattu