1
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In chapter 3.2 of the tender specifications you mention: The EC will conduct a first EC reopening of [...]
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The first Commission reopening of competition procedure can only be awarded after the award of the Framework [...]
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08/05/2018
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2
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Is our understanding correct that tenderers have to transfer the values from cells G305, G306 from tab [...]
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As mentioned in the CRO1 Tendering Specifications "When establishing their uplift for the Principal group [...]
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15/05/2018
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3
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The Draft Framework Contract and annexes are in some ways not applicable to resellers, which means that [...]
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It is not possible to modify the Framework Contract after the submission deadline for tenders. If you [...]
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15/05/2018
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4
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1) Are tenderers allowed to only offer one of the two Groups from CRO1 – Annex 2 Financial Model?  [...]
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1) No. All tenderers must provide offers for the two groups defined in CRO1, as this is part of the Commission's [...]
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15/05/2018
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5
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Is our understanding correct that for criterion T1 in the Tendering Specifications par. 4.3.3., an awarding [...]
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No. The evidence requires a statement from the tenderer as well as a statement from the client, as described [...]
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15/05/2018
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6
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Due to the massive number of suppliers included in this contract, several public holidays in several [...]
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No, unfortunately, business continuity constraints do not allow the Commission to extend the submission [...]
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17/05/2018
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7
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Is our understanding correct that for criterion T1 in the Tendering Specifications par 4.3.3., [...]
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Yes, an email from the client can be considered as a statement for the purposes of fulfilling selection [...]
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17/05/2018
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8
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Is our understanding correct that for criterion T1 in the Tendering Specifications par. 4.3.3., "EU countries [...]
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Yes, we confirm.
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17/05/2018
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9
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CRO1 Annex 4 & 5: As we only have the names of the TOP 50 ISVs in the unmanged group, the calculation [...]
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Annex 4 to the CRO1 Tendering Specifications has been replaced in the Document Library, now including [...]
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17/05/2018
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10
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1) We supply of course software licenses and services from top software vendors like RedHat, Microsoft [...]
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1) Tenderers must have direct partnership agreements for the ISVs listed in Section 4.3.3 of the Tendering [...]
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18/05/2018
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11
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1) If five resellers are to be contracted, will each order be subject to a competition between the different [...]
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1) No, CRO1 does not foresee a reopening for each Order Form. Please see Section 3.3 of the General SLA [...]
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18/05/2018
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12
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Should we view software publishers as subcontractors? Some of the requested services will be carried [...]
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There is no obligation to include software publishers as subcontractors. Tenderers decide for themselves [...]
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18/05/2018
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13
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Large software projects are often summarized in multiple licences. Is our understanding therefore correct [...]
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No, your understanding is not correct. If a given EUI purchases 100 licenses of a specific product, then [...]
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18/05/2018
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14
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1.Is this document (Saas Questionnaire part of the documents to be submitted for the 04/06? 2.1 References [...]
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1. No. The SaaS questionnaire is a template which may change over time, to be used during contract implementation [...]
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22/05/2018
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15
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Do you expect inputs in this xls for the submission?
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No. Annex 5 to CRO1 only serves as a template for the future Annexes I and II to the Framework Contract [...]
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22/05/2018
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16
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Can the EC clarify how many orders are typically placed annually and if these orders are placed online [...]
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Around 8000 orders (i.e. corresponding to an individual order line in an Order Form (OF)) are placed [...]
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22/05/2018
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17
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Do you agree if we add more than one document that we call them Evidence F1-1, Evidence F1-2,...
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Yes.
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22/05/2018
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18
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Is criterion T1 of the technical and professional capacity criteria fulfilled in case tenderers provide [...]
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Yes, if the reference includes at least 1000 software transactions the overall reference can also include [...]
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24/05/2018
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19
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Is our understanding correct that a total of 2 references representing at least 1000 transactions per [...]
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At least three references are required, of which two should each represent at least 1000 transactions [...]
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24/05/2018
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20
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Is our understanding correct that evidence (e.g. customer confirmation for references) can be provided [...]
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Yes.
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24/05/2018
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21
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Would the EC accept to only name the mother company as subcontractor in case a tenderer would rely on [...]
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No. Tenderers can rely on other entities to fulfil selection criteria. However, relying on the capacity [...]
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28/05/2018
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22
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Question : I.13.1 Exploitation of the results of the FWC (in annex 4 FWC) As Software reseller we are [...]
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Yes, this is understood. However, the provisions on exploitation of the results apply in case the contractor [...]
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28/05/2018
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23
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Question : II.23. Intellectual property rights in Annex 4 FWC : As Software reseller we are not allowed [...]
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Yes, this is understood for licenses which are merely resold. However, the provisions on exploitation [...]
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28/05/2018
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24
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Question 1: GTCs V2.1 Chapter 2.1.4 page 18 : Software execution failures : As software reseller we may [...]
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1-2) Yes, we confirm that this does not apply to the products which are merely resold by the Contractor [...]
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28/05/2018
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25
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Question 1: GTCs V2.1 : 2.3.4 Third party’s intellectual property rights : The IPR are owned by the publisher [...]
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1) Yes, we confirm that this does not apply to the products which are merely resold by the Contractor [...]
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28/05/2018
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26
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Question : Declaration of confidentiality We do enter NDAs as a company. We do not usually ask our people [...]
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No. Specific Contracts may require specific confidentiality declarations be signed by the persons involved [...]
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28/05/2018
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27
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Question : Where do you want us to send the official signed version of the Declaration of honour and [...]
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The documentation should be sent to the address of the contracting authority, as mentioned in the Contract [...]
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28/05/2018
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28
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Question : In the invitation to tender letter page 2 : When the declaration(s) on honour and/or the tender [...]
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The tender report is generated by eSubmission and must only be sent by mail. It should not be uploaded [...]
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28/05/2018
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29
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Please can you clarify what this document is in reference to?
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See Article I.16 and I.17 of the Framework Contract.
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28/05/2018
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30
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Purchasing prices of software licenses might differ based on the partner status and certification level [...]
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Via criterion T2 (see Tendering specs §4.3.3), the contracting authority has requested a minimum level [...]
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28/05/2018
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31
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Is the contractor liable for anything regarding audits towards ISVs?
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The Contractors shall abide by the requirements of Section 3.2.2 of the GeSLA and are liable to Liquidated [...]
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28/05/2018
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32
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We understand that in case certain ISVs apply automatic renewals for their licenses, that the contractor [...]
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The Contractor shall notify the EUIs of upcoming expiries, regardless of whether the renewal is automatic [...]
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28/05/2018
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33
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Some ISVs will not agree to a sales model via a reseller. What will be the process in case the EUI want [...]
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The Commission considers that this should be handled on a case-to-case basis. As a principle, all tenderers [...]
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28/05/2018
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34
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How will the contract be awarded to the (maximum) five different resellers, is this based on uplift, [...]
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Please read Section 4.5 of the Tendering Specifications for the award of the Framework Contracts, and [...]
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29/05/2018
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35
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On the initiative of the European Commission, tenderers are reminded that the Commission is not bound [...]
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See Invitation to tender letter.
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29/05/2018
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