55
Will a model for Specific contract -Maintenance (3rd level support) be provided by the Contracting Authority [...]
The models are already provided in the tender documentation. On the Draft contract, Annex III A and B
23/12/2021
Megválaszolva
54
In the tender specifications, section 3.4.1, criterion a) 8., you ask for "A description of the infrastructure [...]
Indeed, Annex 15, criterion A, point 8 is incorrect. Point 8 0n section 3.4.1, criterion A is the correct [...]
22/12/2021
Megválaszolva
53
With reference to 3.2.3. Technical and professional capacity under Criterion A1 Tenderers are requested [...]
The words 'or similar' applied in previous points are also of application for test automation.
22/12/2021
Megválaszolva
52
The Contracting Authority states in the tender specifications that "The team presented [by] the tenderer [...]
Criteria B, evidence related to the team, is to assess the capacity of the tenderer to present a pool [...]
22/12/2021
Megválaszolva
51
Has DG CLIMA installed tools on the workspaces of the development environment on Srv4Dev? If yes, can [...]
For this question we must refer to section 3.4.1, a), point 8: "8. A description of the infrastructure [...]
22/12/2021
Megválaszolva
50
It is mentioned that Statistical information on the last two years incidents will be provided to the [...]
No, the requested information cannot be disclosed and will only be talked about with the awarded contractor [...]
22/12/2021
Megválaszolva
49
Having regard that DG CLIMA will host (and provide the Contractor with access to it) the development [...]
Yes, DG CLIMA will also host the testing environment. The term development environment in page 12 must [...]
22/12/2021
Megválaszolva
48
According to the Specifications (page 13) “The contractor must maintain an efficient knowledge management [...]
The knowledge management system is to be hosted by DG CLIMA
22/12/2021
Megválaszolva
47
Please provide us with information about: (A) the current Knowledge Management activities that are carried [...]
Current activities cannot be disclosed and will be part of the handover process. Section 3.4.1, a), point [...]
22/12/2021
Megválaszolva
46
Please clarify whether, for the purposes of resolving incidents, DG CLIMA will provide the Contractor [...]
The contractor will of course have the necessary means to carry out the job, what means it will have [...]
22/12/2021
Megválaszolva