11
In Annex I, Profiles - Profile Overview, it is stated “For the provision of the services, Contractor’ [...]
Yes, as stated in Annex I the contractor shall have the capacity to provide all profiles. During the [...]
23/04/2019
Megválaszolva
12
Dear Sir, Madam, Please clarify : 1. Where we find the requests for profiles (CV)? 2. For each technology [...]
1. Profiles are listed in Annex I. CV s are not to be submitted at the tender submission stage. 2. The [...]
24/04/2019
Megválaszolva
13
According to tender specifications, in section C.2.2 Professional and technical capacity, part d), tenderers [...]
They can be any from S3, S4, S6, S7, S8, S9 as in Annex H.
24/04/2019
Megválaszolva
14
According to tender specifications, in section C.2.2 Professional and technical capacity, part d), tenderers [...]
See answer 13.
24/04/2019
Megválaszolva
15
Hello, could you please confirm that the quality evaluation will be assessed only based on the information [...]
The quality evaluation will be based on the quality of tenderer's technical tender which must include [...]
24/04/2019
Megválaszolva
16
According to the Article II.16 or the Framework Contract, in case of non-compliance of quality indicator [...]
See Article. II.16.1 Quality standards. EFCA may reduce or recover payments proportionally to the seriousness [...]
24/04/2019
Megválaszolva
17
This question relates to Service Quality Indicator DP-2 (Ratio of satisfactorily performed specific contracts [...]
Quality indicator DP-2 is obtained by both quantitative and qualitative data following each specific [...]
24/04/2019
Megválaszolva
18
The Technical Specifications, page 13, specify that the contractor should nominate a Contract Manager [...]
The service manager in annex I is a role as described in ITIL and not about managing the Framework contract [...]
24/04/2019
Megválaszolva
19
The Article I.15.4 of the Framework Contract states the following: ““In case of EFCA’s request in accordance [...]
Article I.15.4 applies in case of leaving contractor's personnel and in case of EFCA's request under [...]
25/04/2019
Megválaszolva
20
We understand that non-planned absences or absences due to force majeure with a limited duration are [...]
The term disruption in Article II.4.9 does not refer to disruption of the service due to a temporary [...]
25/04/2019
Megválaszolva