1
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For completing above mentioned annex III, IX and XV can you please send them in word format.
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For security reasons, the Agency is unable to provide annexes III, IX and XV in Word format. However, [...]
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24/07/2019
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2
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Is there more detailed information such as total square meters offices, traffic area, toilets, stairways [...]
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Tenderers should note that the EMA building is still a construction site. However, the Agency is able [...]
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24/07/2019
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4
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Can you give more information about the total square meters for windowcleaning. Internal glass, interior [...]
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The total surface of the glass installed will only be known post completion of the EMA building. Therefore [...]
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25/07/2019
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3
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Additional information/clarification in relation to Breeam certification
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With regards to Technical Specifications art 3.1.5 c) Breeam Certification, the contractor must specifically [...]
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24/07/2019
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5
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The submission date for this tender coincides with the summer vacation period in the Netherlands. In [...]
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Given the time-criticality of the procurement, the submission date cannot be postponed.
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25/07/2019
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6
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Does this mean that the window cleaner must clean monthly interior glass and is this included separation [...]
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The monthly cleaning services required comprises the internal glazing including separation glass, as [...]
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26/07/2019
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25
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The prices for windowcleaning are based on square meters that we don't know (answer question windowcleaning [...]
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The permanent premises are still under construction. Therefore the exact square meters (m2) of the internal [...]
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02/08/2019
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7
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In the Invitation to tender you mention: "Economic operators interested in this contract are invited [...]
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EMA is a multicultural organisation with English as the main working language, and English would therefore [...]
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30/07/2019
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8
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Are there any requirements for submitting the qualitive award criteria such as max. number of pages, [...]
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There are no such requirements regarding those aspects in the qualitative award criteria.
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31/07/2019
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9
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To which address and for whose attention may tenderers send these documents?
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Signed originals should be sent to the following address: European Medicines Agency Attn: Beatriz Rabazo [...]
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31/07/2019
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10
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Can you please let us know the expected contact award date?
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It is estimated that the contract award decision will be communicated early November ‘19.
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31/07/2019
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11
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When entering a subcontractor in E-tendering, the system requires a declaration of honour and other selection [...]
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1. As indicated in section 4.2 of the technical specifications a completed and signed Annex III is required [...]
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31/07/2019
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12
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“If the tenderer relies on the capacities of other entities (e.g. a parent company), a written undertaking [...]
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The 403-verklaring as filed with the Chamber of Commerce (KvK) is not accepted as evidence. The tender [...]
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31/07/2019
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13
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Can you please explain the definition of ‘own funds’, as this is a broad concept? Is our assumption correct [...]
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This assumption is correct. Own funds is considered the total equity or net assets of the company and [...]
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31/07/2019
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14
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Is our assumption correct that not all services have to be performed at one single client? E.g. tenderers [...]
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It shall be noted that, in case the cleaning services and the waste management are provided to different [...]
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31/07/2019
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15
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Are tenderers allowed to call on third parties in order meet the requirements in this paragraph?
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Tenderers are allowed to call on third parties in order meet the requirements. All the requirements listed [...]
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31/07/2019
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16
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May the services have been provided in other EU-countries?
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Yes, the services may have been provided in other EU-countries.
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31/07/2019
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17
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Can you please confirm that tenderers are allowed to use their own format to respond to the qualitative [...]
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Yes, tenderers are allowed to use their own format to respond to the qualitative award criteria.
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31/07/2019
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18
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Do you prefer one document with all the answers to questions 1 – 8, or do you prefer a separate document [...]
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EMA would prefer to receive one document with all the answers.
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31/07/2019
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19
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The estimated value of the contract calculated over the maximum contract duration of 4 years is € 4.500.000 [...]
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The amount is an indicative estimate of the contract value. The contract will be awarded to the most [...]
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31/07/2019
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20
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Are tenderers allowed to submit references in a free format, provided that the required information is [...]
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There are no format requirements in relation to section 15.2.5 of the technical specifications.
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31/07/2019
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21
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You are asking tenderers to indicate with regard to which KPI’s they are prepared to exceed the minimum [...]
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The Agency has established minimum service requirements in the draft Service Level Agreement (SLA) with [...]
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31/07/2019
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26
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In order to compile a correct list of proposed cleaning products, an overview of the finishing materials [...]
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Tenderers should note that the EMA building is still a construction site. The below list of finishing [...]
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02/08/2019
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22
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Can you give us (more) specifications for: Soap Toiletbrushes handtowel toiletpaper
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The below specifications are included either in the costing sheet (Annex II) or in the technical specifications [...]
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01/08/2019
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27
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Is this included the dispensers and what are the specifications.
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The provision of hygienic and sanitary supplies and consumables does not include dispensers itself. Please [...]
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02/08/2019
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