Informações relativas ao concurso

Título:
Limpeza, gestão de resíduos e outros serviços conexos
Entidade adjudicante:
European Medicines Agency (EMA)
Data de publicação na TED:
18/07/2019
Prazo para a receção de propostas:
03/09/2019
Estado:
Encerrado
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Results per page: 10 | 25 | 50 101 Questões found, displaying 26 to 50.[First/Prev] 1, 2, 3, 4, 5 [Next/Last]
# Questão Resposta Data da última publicação Estado
23
Can you please confirm that this relates to the cleaning services only?
Requirement 4 of section 15.2 (Evidence of compliance with applicable Health and Safety regulations and[...]
01/08/2019
24
Can you please define more specific what you mean by ‘closure of the contract’? Do you expect a plan [...]
Tenderer are requested to submit a plan for when the contract ends, which in principle is after a period[...]
01/08/2019
31
Row 17, deep cleaning services. In order to provide you with a correct price per cleaning session, a [...]
Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning[...]
02/08/2019
32
Row 18, deep cleaning of shower rooms and changing rooms. Can you provide us with an element list for[...]
Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning[...]
02/08/2019
28
Row 26, further to your answer to question 4. How will square meters be determined upon completion? Is[...]
Please see the answer to question 25.
02/08/2019
29
The atrium is accessible by using the GOI. Is all of the glass accessible with the GOI? And how many [...]
Glazing in the atrium is accessible by using the GOI. The largest area of internal glazing to be cleaned[...]
02/08/2019
30
various frequencies for the internal window cleaning are mentioned: 12x per year and 2x per year. Which[...]
Both are correct. Twelve (12 x per year) refers to the monthly cleaning of the internal glazing of interior[...]
02/08/2019
33
For the KPI Audit overall score % you refer to a score sheet by which you measure Customer Satisfaction[...]
The score sheet is included in the SLA spreadsheet, please see score input in column K. The scores will[...]
02/08/2019
34
According to the Scoring Criteria for complaints, receiving 1 complaint per month will result in a score[...]
Complaints as described in the SLA Annex XVI are considered those that result from failing to meet the[...]
02/08/2019
35
“Duly signed and dated by an authorised representative” Is our assumption correct that the tender documents[...]
The assumption is correct. The procurement documents shall be signed by a person who is identified in[...]
06/08/2019
52
In order to collect waste efficiently we need a minimum of 2 and rather 3 high voltage power connections[...]
As per point d) central waste collection of section 3.1.5 (Waste management including confidential waste[...]
07/08/2019
36
You are requesting a press machine for paper and for organic waste, but not for residual waste. We know[...]
As per point d) Central waste collection area of section 3.1.5. Waste management including confidential[...]
06/08/2019
53
To calculate the number of hours required for waste collection, the following information is required[...]
Please note that the EMA building is still a construction site, and the Agency does not have at its disposal[...]
07/08/2019
37
Which type of coffee cups will you be using? PE-coated or a biodegradable cup with PLA-coating?
This information is not yet known. Coffee cups will be provided by the catering contractor. The procurement[...]
06/08/2019
54
Can you define what you mean by ‘food compactor’? Pressing swill/organic waste is not recommended, a [...]
‘Food compactor’ is synonymous with ‘food digester’. As per the technical specifications, the offered[...]
07/08/2019
55
We know from our own experience that the waste collection drawers that you intend to use are very small[...]
The Agency is unable to change the design of the collection drawers at this stage. As per the technical[...]
07/08/2019
77
The tender, including prices, must be valid for 6 months. Due to fluctuations on the waste market however[...]
As set out in Article I.5.2 (Price revision index) of the draft framework contract (Annex II to the Technical[...]
12/08/2019
93
In order to determine an accurate price for cleaning services, the following information is required:[...]
For the requested information, please see Annex XX: Additional information. Please note that further [...]
20/08/2019
94
In order to provide you with an accurate price for deep cleaning, the following information is required[...]
For the requested information, please see Annex XX: Additional information, which has been published [...]
20/08/2019
38
How many sanitary units will there be in your building, and how many toilet pots and washbasins?
Could the economic operator please clarify what is meant with ‘sanitary units’?
06/08/2019
39
You indicate that information about glass m2 will not be available until the building has been completed[...]
A price per m2 for cleaning of internal glazing is fine. Please see also the answer to question 25.
06/08/2019
40
Will there be a possibility to adjust the prices quoted in our tender afterwards based on the actual [...]
For items for which the exact volume (e.g. m2) is not yet known, the tenderers shall quote a price per[...]
06/08/2019
95
Thanks for providing us with the floor types. To compile an accurate calculation however, an indication[...]
Please see the answer to question 93 and 94, as well as Annex XX (Additional information), which has [...]
20/08/2019
41
From our own experience we know that a maximum of 1 complaint per month in a building with > 1.000[...]
Complaints as described in the SLA are not user complaints. User complaints will be channelled through[...]
06/08/2019
42
As this is a multi service contract, we will be handling complaints and requests for the subcontracted[...]
Tenderers are expected to provide all-inclusive prices in the costing sheet (Annex II to the Technical[...]
06/08/2019