Detalii licitaţie

Tenderers are requested to note that the closing date for submission of tenders has been extended to 26/05/2020 at 12:00 and the opening of tenders will now take place on 27/05/2020 at 14:00.
Titlu:
Furnizarea de servicii de dezvoltare, configurare, implementare și întreținere d...
Autoritate contractantă:
European Medicines Agency (EMA)
Data de publicare pe TED:
25/03/2020
Termen pentru primirea ofertelor:
26/05/2020
Status:
Închisă
Afişare parametrii de filtrare

Results per page: 10 | 25 | 50 352 Întrebări found, displaying 91 to 100.[First/Prev] 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17 [Next/Last]
# Întrebare Răspuns Data ultimei publicări Status
262
Do you have/use within AMS a list of provided services is defined according to the profile - eg 1 type[...]
Could the tenderer please clarify in which context this information is requested, main tender specifications[...]
11/05/2020
261
In case the AMS provider fails to respect the SLAs, can the provider offer AMS free ManDays instead of[...]
This is not relevant at the tender level. This level of details will be specified in the various specific[...]
11/05/2020
260
What is the detailed formula for calculating the SLAs?
Could the tenderer please clarify which SLAs it is referring to?
11/05/2020
259
Could you please define a critical error? Is it only linked to critical processes (eg: month end closing[...]
Could the tenderer please clarify in which context this information is requested, main tender specifications[...]
11/05/2020
258
what is your current incident and change process? Do you have short versions of the process for low/medium[...]
Could the tenderer please clarify in which context this information is requested, main tender specifications[...]
11/05/2020
257
Can you please confirm that a defect which cannot be simulated / reproduced is not considered an error[...]
Could the tenderer please clarify in which context this information is requested, main tender specifications[...]
11/05/2020
256
Can we assume that AMS provider is not responsible for 3rd party bugs and that these are not taken into[...]
Please refer to the answer to question 209.
11/05/2020
255
How long is the grace period (after taking over from the current AMS provider)? By grace period we understand[...]
This will be defined in the scope of the corresponding specific contracts.
11/05/2020
254
How it is planned to take over the system, documentation, consultations with the existing provider, etc[...]
Could the tenderer please clarify in which context this information is requested, main tender specifications[...]
11/05/2020
253
Shall we assume that all infrastructure and service software is within the scope of the EMA, not in scope[...]
All infrastructure and software are provided by the EMA. The contractor only needs to ensure that all[...]
11/05/2020