51
While item 100 is entitled "Training for end users", its description reads "Training shall effectively [...]
Yes, this a typo in the requirement. Item number 100 addresses training of End Users.
24/05/2016
Răspuns primit
22
Which tool used for Image capturing?
Currently Frontex does not use any application for image capturing in integration with SharePoint.
23/05/2016
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42
Which ticketing system you use?
Currently Frontex uses ManageEngine Plus Service Desk 9.1 as a ticketing system.
23/05/2016
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32
Which Mobile platform do you support?
The list of mobile platforms used in Frontex is provided in Appendix 2 Current ICT Baseline. The primary [...]
23/05/2016
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35
Which Analytical tools do you use?
Assuming that the question refers to web analytics tool the reply is that Frontex uses WebLog Expert [...]
23/05/2016
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26
What type different system does integration with SP Applications?
The Tenderer is kindly requested to reformulate the question to enable Frontex to prepare a valid, binding [...]
23/05/2016
Răspuns primit
44
What project methodology you use?
Frontex approach and requirements regarding project management are presented in the Terms of Reference [...]
23/05/2016
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47
What is the version of Exchange, and outlook?
Versions of MS Exchange servers are listed in Appendix 2 Current ICT Baseline. Version of MS Outlook [...]
23/05/2016
Răspuns primit
56
What is the ticket frequency? (Per day, Per week, per month)
Frontex HelpDesk processes currently not more than 30 tickets a month on average. However this number [...]
01/06/2016
Răspuns primit
45
What is plan for SharePoint Online?
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of [...]
23/05/2016
Răspuns primit
36
What information you track in analyzer?
The tenderer is kindly requested to rephrase the question and explain its meaning so that Frontex can [...]
23/05/2016
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70
What are the Frontex Security Rules that Contractor should respect with each Specific Contract? What [...]
In general, the security rules concern the access to Frontex premises, documents and systems. As indicated [...]
02/06/2016
Răspuns primit
48
What applications are using in Office365?
All Frontex systems are hosted on premise. MS Word, MS Excel and MS PowerPoint from Office365 are used [...]
23/05/2016
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57
We would like to ask you for more details on Agency´s possible ROAD MAP of future requirements for different [...]
The TOR provides concise yet comprehensive description of the current status of SP based developments [...]
01/06/2016
Răspuns primit
7
Version of SharePoints in your environment?
The version of the current SharePoint platform (MS SharePoint Enterprise 2013) is listed in the Appendix [...]
23/05/2016
Răspuns primit
50
Under other Framework contracts, we already provided QTM services from our premises. Would that be possible [...]
Yes, QT&M assignments may be performed in the contractor’s premises in case such a place of performance [...]
23/05/2016
Răspuns primit
20
Tools used in Workflow(SharePoint OOTB, SP Designer, Visual Studio, Nintex, K2, etc)?
Currently Frontex uses SharePoint OOTB, SP Designer and Visual Studio workflows. However this characteristic [...]
23/05/2016
Răspuns primit
54
The questions we have refers to one of the selection criteria - III.4.3 Technical and professional capacity [...]
1. Confirmed references shall be understood as reference letters issued and signed by the Clients (copies [...]
24/05/2016
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53
The description reads "For each offered persons there shall be attached the following documents: CV, [...]
The requirement to submit the Statement of Intent applies for each individual included in the proposal [...]
24/05/2016
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59
Some of COTS or 3rdP software we are going to put on Price List usually needs some maintenance and insurance [...]
The tenderers are requested to submit their Official Price List in the form of the table presented in [...]
01/06/2016
Răspuns primit
73
Point 7.4 in Annex II states: "The guarantee for the Products acquired via this FWC is for minimum 2 [...]
As indicated in the citations, the price of 2 years guarantee shall be included in the purchase price [...]
02/06/2016
Răspuns primit
1
Please clarify from what countries bidders may participate in this tender. Is it allowed for countries [...]
The tenderers domiciled in the European Union and European Economic Area are eligible. However, tenderers [...]
23/05/2016
Răspuns primit
49
on p. 4 of Annex I, it reads "c) contains a letter of intent by each subcontractor stating its intention [...]
Yes, your understanding of this requirement related to subcontracting is correct.
23/05/2016
Răspuns primit
8
Number of Environments (Production, staging, QA, Dev, etc)?
Currently Frontex operates the following environments: Production, UAT, Staging and Development environments [...]
23/05/2016
Răspuns primit
6
Number of Application, Sites, Site collections?
The tenderer is kindly requested to detail the question. Currently Frontex uses multiple web applications [...]
23/05/2016
Răspuns primit
16
Is there any eForm using InfoPath, Adobe, Access, K2, Nintex, etc?
eForms using InfoPath are used in some of SharePoint custom applications.
23/05/2016
Răspuns primit
71
Is there a possibility for SC to provide implementation services by one vendor and 3rd Level Support [...]
Such a situation is potentially possible, especially when it comes to maintenance of legacy system. By [...]
02/06/2016
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29
Is it a one way or two way data integration with SP?
Currently there is one way data integration implemented from other applications/services to SharePoint [...]
23/05/2016
Răspuns primit
52
In the invitation letter, it states: "Requests for additional information received less than six working [...]
The deadline for submitting questions and/or requests for additional information is Monday, 30th May [...]
24/05/2016
Răspuns primit
65
In case of further inaccuracies/questions/doubts found, do Frontex consider postponing the deadline?
The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
01/06/2016
Răspuns primit
10
How may Intranet you have?
The tender is kindly request to redraft the question as it is not understood.
23/05/2016
Răspuns primit
28
How many web services are there?
The tenderer is kindly requested to narrow down the question. Currently Frontex uses large number of [...]
23/05/2016
Răspuns primit
13
How many users? How many internal users?
There are 318 staff members who are the permanent users of intranet and several contractors who shall [...]
23/05/2016
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37
How many type BI tool are used in application(SSRS, Excel Services, PowerBI?
Frontex uses currently SAS Enterprise Guide and SAS Visual Analytics, BI solution, which uses SSRS is [...]
23/05/2016
Răspuns primit
33
How many sites are responsive?
Frontex has not been designing SharePoint solutions in responsive web design until now.
23/05/2016
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4
How Many Servers are there in SharePoint Farm?
Currently there are nine (9) farm servers except the AD and Exchange ones.
23/05/2016
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14
How many locations? How many offices you have?
Currently Frontex operates permanently in the Headquarters in Poland and two Frontex Liaison Offices: [...]
23/05/2016
Răspuns primit
18
How many Legacy applications you have?
The tenderer is kindly asked to clarify the question. When it comes to SharePoint there is one application [...]
23/05/2016
Răspuns primit
38
How many Dashboards in SharePoint
Frontex does not use any dashboards in SharePoint until now.
23/05/2016
Răspuns primit
17
How many Custom Solutions Deployed?
Current number of custom Frontex applications developed for SharePoint is 16.
23/05/2016
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12
How many Custom Application
The tenderer is requested to explain his understanding of the term Custom Application. There are 45 business [...]
23/05/2016
Răspuns primit
11
How many complex, medium, low level applications?
The tenderer is kindly requested to provide criteria for allocation of the applications to the listed [...]
23/05/2016
Răspuns primit
43
How many Applications required L1, L2, L3 or All support?
The tenderer is kindly requested to narrow down the question and clarify its scope. By default all applications [...]
23/05/2016
Răspuns primit
40
How many Applications need 24x7 support?
Currently there is no SharePoint application in production mode that requires continuous support.
23/05/2016
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41
How many Applications need 16x7, 8x7, and 8x5 support?
Currently all SharePoint applications are supported during business days in business hours.
23/05/2016
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19
How many and what type of workflows are there?
Currently Frontex uses 7 workflows developed on SharePoint 2013 Workflow platform and 18 workflows developed [...]
23/05/2016
Răspuns primit
24
How do you deploy applications(using 3rd party tool, PowerShell, etc)
Currently Frontex uses *.wsp packages and PowerShell scripts for deployments.
23/05/2016
Răspuns primit
5
How Big is a Support team?
Currently Frontex does not dedicate any team to merely SharePoint support. There is a 1st line support [...]
23/05/2016
Răspuns primit
3
Hello, You indicated for one of the requirements that 2 seniors hold MCSD SharePoint Applications Solutions [...]
Frontex requires a specific named certificate. The scope of the certification, the certification criteria [...]
23/05/2016
Răspuns primit
62
Due to the large number of received questions and answers as well as the requirements regarding of the [...]
The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
01/06/2016
Răspuns primit