|
27
|
There is no place in the Technical Offer for us to describe our Quality System and the Incident and Problem [...]
|
Please see Point A.8.1, last but one paragraph of specifications which stipulate “The tender shall include [...]
|
15/01/2018
|
|
|
26
|
In section 8.1 and in particular the Table 1, you request that the Technical Offer includes Sub-part [...]
|
Please refer to the specifications which indicate the mandatory elements to include in this subpart ( [...]
|
15/01/2018
|
|
|
25
|
Please, advise may envisaged regular progress review meetings be held using widespread teleconferencing [...]
|
In principle, all participants in contractual meeting shall be present in person. On exceptional occasions [...]
|
11/01/2018
|
|
|
24
|
Please advise do any of the activities in the SoW may require support personnel to have access to EU [...]
|
The Service Desk staff does not require access to EU classified information. Therefore, no official clearance [...]
|
11/01/2018
|
|
|
23
|
Please, advise do your security rules allow for support purposes access to your network from an external [...]
|
No remote connection for support purposes is allowed between ECA network and the premises of the service [...]
|
11/01/2018
|
|
|
22
|
In case that a company relies to the capacity of other entities, we read: “A tenderer may, where appropriate [...]
|
Written undertaking mentioned in point A.7 of Tender specifications shall be submitted with the tender [...]
|
10/01/2018
|
|
|
21
|
Can we consider the words "has awarded" as a technical mistake, as the power of attorney is necessary [...]
|
In line with point A.13.1 of the Tender specifications which stipulates that "Partners in a joint offer [...]
|
10/01/2018
|
|
|
20
|
Please specify whether the original offer and the two stamped copies must be placed in the “inner envelope [...]
|
There are no specific requirements for the copies to place them in separate inner envelopes. The copies [...]
|
10/01/2018
|
|
|
19
|
With reference to the cover letter, we read “ If you are interested in this contract, you are invited [...]
|
The term “stamped copy” means that the tender shall be stamped with the word "copy" on its first page [...]
|
09/01/2018
|
|
|
18
|
In the draft contract you state that: "In the case of a framework contract, signature of the Contract [...]
|
The contract in question is a hybrid contract which contain a direct part and a framework part. The provision [...]
|
05/01/2018
|
|