15
Could EUIPO provide us international call details per country?
At this point in time, we cannot give more information that the one provided in Annex II A & B- Current [...]
28/06/2018
Besvarade
14
#1 EUIPO required 3 different types of collaboration from level 1 to level 3, however we couldn’t find [...]
1. EUIPO requests the tenderers to propose in their Technical Plan how they will structure their service [...]
28/06/2018
Besvarade
13
1. Can you please provide a summary per destination for the international minutes to gauge the typical [...]
1. As indicated in “Annex II Technical Specifications”, part 6.2.5.1, we cannot provide any other figures [...]
28/06/2018
Besvarade
12
A. On the unlimited bundle option, does this relate to a bundled minutes package or a Class of Service [...]
A. The unlimited bundle option provides no restriction to what the end user can dial. B. EUIPO requests [...]
28/06/2018
Besvarade
11
In the Technical Evaluation Questionnaire in Annex V for Lot C, reference is made to various points in [...]
There is a clerical mistake. Instead of “Annex V”, you should read “Annex VII (Service Level Agreement [...]
26/06/2018
Besvarade
10
- Cuestiones genéricas: 1. Confirmar la obligatoriedad de responder a lotes completos sin excluir ningún [...]
1. When applying for any lot, the tenderers must present an offer that: • that includes all services [...]
15/06/2018
Besvarade
9
- Propia de Lote C: o ¿Se admite como tipo de Acceso por internet? o ¿Se requiere mantener numeración [...]
. Yes, see Annex II – technical specifications, point 6.2.2. . See Annex II – technical specifications [...]
14/06/2018
Besvarade
8
- Propia de Lote B: o ¿Qué se exige respecto a las centralitas que ya en la actualidad están en modo [...]
. Lot B requires services to manage call centres (PABX) on premises only. Management of call centres [...]
14/06/2018
Besvarade
7
4.2.3. Coverage requirements - ¿Podríamos disponer de planos con las dependencias exactas a cubrir así [...]
4.2.3. Coverage requirements -The contractor will request any technical information to any agency once [...]
14/06/2018
Besvarade
6
- Propia de Lote A: o ¿Se requiere mantener numeración actual local (portabilidad)? o Implica restricciones [...]
. See Annex II – technical specifications, point 4.2.4: The current numbering plan of each Agency shall [...]
14/06/2018
Besvarade