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25
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The Article I.15.4 Replacement of the contractor’s personnel applicable to Times and means and Quoted [...]
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As per Article I.15.4 a replacement must be available at least 10 working days before the effective termination [...]
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02/05/2019
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24
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Dear Sir, Madam, could you, please, clarify: 1. In case of a Consortium, all the members have to provide [...]
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1. All members of the consortium 2. The requirement is that the tenderer must have a professional risk [...]
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25/04/2019
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23
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One of the questions to be addressed under award sub-criteria 2.b is 'Processes and subject matter consultants [...]
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It means the human resources that the tenderer would dedicate to Service management for achieving an [...]
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25/04/2019
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22
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If, due to logistical reasons, we are unable to provide all of the subcontractors signatures on one single [...]
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Yes.
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25/04/2019
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21
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In accordance with article II.4.9 or any other need for replacement to ensure service continuity, a replacement [...]
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Please, see the procedure for the reduction in price in Article II.16.2 of the draft framework contract [...]
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25/04/2019
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20
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We understand that non-planned absences or absences due to force majeure with a limited duration are [...]
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The term disruption in Article II.4.9 does not refer to disruption of the service due to a temporary [...]
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25/04/2019
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19
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The Article I.15.4 of the Framework Contract states the following: ““In case of EFCA’s request in accordance [...]
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Article I.15.4 applies in case of leaving contractor's personnel and in case of EFCA's request under [...]
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25/04/2019
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18
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The Technical Specifications, page 13, specify that the contractor should nominate a Contract Manager [...]
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The service manager in annex I is a role as described in ITIL and not about managing the Framework contract [...]
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24/04/2019
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17
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This question relates to Service Quality Indicator DP-2 (Ratio of satisfactorily performed specific contracts [...]
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Quality indicator DP-2 is obtained by both quantitative and qualitative data following each specific [...]
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24/04/2019
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16
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According to the Article II.16 or the Framework Contract, in case of non-compliance of quality indicator [...]
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See Article. II.16.1 Quality standards. EFCA may reduce or recover payments proportionally to the seriousness [...]
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24/04/2019
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15
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Hello, could you please confirm that the quality evaluation will be assessed only based on the information [...]
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The quality evaluation will be based on the quality of tenderer's technical tender which must include [...]
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24/04/2019
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14
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According to tender specifications, in section C.2.2 Professional and technical capacity, part d), tenderers [...]
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See answer 13.
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24/04/2019
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13
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According to tender specifications, in section C.2.2 Professional and technical capacity, part d), tenderers [...]
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They can be any from S3, S4, S6, S7, S8, S9 as in Annex H.
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24/04/2019
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12
|
Dear Sir, Madam, Please clarify : 1. Where we find the requests for profiles (CV)? 2. For each technology [...]
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1. Profiles are listed in Annex I. CV s are not to be submitted at the tender submission stage. 2. The [...]
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24/04/2019
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11
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In Annex I, Profiles - Profile Overview, it is stated “For the provision of the services, Contractor’ [...]
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Yes, as stated in Annex I the contractor shall have the capacity to provide all profiles. During the [...]
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23/04/2019
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10
|
It is clear that the 4 references will be submitted by the sucessful tenderer. Could the client inform [...]
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See tender specifications section C.2. Selection criteria p.16 : At the tendering stage it is sufficient [...]
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23/04/2019
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9
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Dear Sir, Madam, We would be grateful if you would clarify the following queries: 1. Please confirm that [...]
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1. Confirmed 2. They are separate documents 3. Not needed at the tendering stage 4. See in e-Submission [...]
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16/04/2019
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8
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In the Tender Specifications, section 2. Background, the list of operational systems includes EIR and [...]
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See disclaimer on p. 3 of Annex L: The information contained in Annex L reflects the situation in force [...]
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16/04/2019
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7
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"Sample deliverables (Gantt charts, roadmap, screenshots, mock-ups etc) containing multiple A4 pages [...]
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See Introduction in the Annex O. Additional content are not bound by the 10-page rule but their size [...]
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16/04/2019
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6
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In the section “Context” of the Case Study 2, is established that the tenderer must propose a new architecture [...]
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This theoretical context must be reflected in the tenderers answers as a whole.
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16/04/2019
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5
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Annex I states, in page 4, "The profiles and levels of expertise shall be the basis for the FWC price [...]
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The tenderer has to provide prices for all profiles as listed in Annex B.
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16/04/2019
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4
|
We understand that the practice to be described under this sub-criteria should not only include the methodology [...]
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Yes, the internal practise to establish a complete offer for a fixed price project.
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15/04/2019
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3
|
“Sample deliverables (Gantt charts, roadmap, screenshots, mock-ups etc) containing multiple A4 pages [...]
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See Annex P Introduction: The size of document to be used in the offer can be extended from 1 to maximum [...]
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15/04/2019
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2
|
"Sample deliverables (Gantt charts, roadmap, screenshots, mock-ups etc) containing multiple A4 pages [...]
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See Annex O Introduction: The length of the reply to each Case Study should not go beyond ten (10) A4 [...]
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15/04/2019
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1
|
Dear Sir, Madam, With reference to the documents provided in the Library, it appears that neither Annex [...]
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There are no Annex G nor N.
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09/04/2019
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