61
Looking at the current situation with the huge COVID impact, the size of the RFP, the several questions [...]
Unfortunately, due to the tight deadline with regard to the planned contract signature, it is not possible [...]
14/05/2020
Besvarade
60
On payment schedule and terms (annex 6), do you have preference on monthly or quarterly invoice?
The EIF has preference for quarterly invoices.
14/05/2020
Besvarade
59
Would you consider accepting that the EIF receives the results of the penetration tests performed by [...]
The penetration test must be performed by a third party company. The results from a test performed by [...]
14/05/2020
Besvarade
58
Are the penalties the exclusive remedy of the EIF in case the SLA are not met ?
Penalties are always the last resort situation to a never improving situation (based on simple service [...]
14/05/2020
Besvarade
57
In pages 13 and p18 annex 4, it is mentioned that penalties can apply in case SLAs are not met. To which [...]
The fees will be applied on the quarterly invoices for the platform hosting fees.
14/05/2020
Besvarade
56
"In clause 6.1. Key personnel requirements and management (p19) from annex 4, it is mentioned : ""In [...]
This will apply to all the services provided from an EU-28 countries.
14/05/2020
Besvarade
55
Can we do perform some activities outside the EU (non-EU citizens), as soon as these activities don't [...]
Activities shall be performed from one of the EU-28 countries. Any of the Service Provider’s staff allocated [...]
14/05/2020
Besvarade
54
Referring to page 8 of the annex 4, diagram 2: What is the legend applying to dotted lines and plain [...]
There is a graphical error and basically there is no difference in meaning between dotted and plain lines [...]
14/05/2020
Besvarade
53
For the provision of the cloud environment, are we ok to consider that the standard terms and conditions [...]
The standard terms and conditions of the cloud provider shall be applicable upon the EIF.
14/05/2020
Besvarade
52
Is EIF covering independently the cloud costs (e.g. AWS or Azure) or should they be included in our proposal [...]
The cloud costs should be including in the proposal as EIF will not directly contract with the hosting [...]
14/05/2020
Besvarade