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62
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According to the Tender Technical Specifications: “Any environmental/operational/financial/project risks[...]
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Risk management is a key principle in project management. The objective of SLA 05 is to ensure that risks[...]
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18/01/2018
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63
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Could you clarify which of the two following proposals is penalised under the definition contained in[...]
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Both above situations will give rise to SLA5 activation because, obviously, EFSA must be informed on [...]
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18/01/2018
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71
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According to the Technical Specifications (see Tender Specifications, page 21): The quality of services[...]
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So far the customer satisfaction rate of EFSA’s events as defined in the tender specifications (“excellent[...]
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19/01/2018
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73
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• There is a distortion in the opinions scale proposed to the surveyed participants. EFSA has adopted[...]
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Please refer to the answer number 72
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19/01/2018
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72
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• Surveys are opinions (in this case about the quality of services). Opinions are unquestionably affected[...]
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Surveys are opinions, as well the perceived reputation of EFSA. This is why EFSA’s events are designed[...]
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19/01/2018
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64
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SLA07 allows for a deviation of “2 per year of contract implementation”. Does this mean that two assignments[...]
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Your assumption is incorrect: “2 per year of contract implementation” is the maximum number of allowed[...]
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18/01/2018
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65
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According to SLA08, a financial penalty of 10% of the value of the affected assignment will be applied[...]
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The objective of SLA08 is to ensure a sound and efficient administrative management, and to encourage[...]
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18/01/2018
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74
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Could you confirm in view of all our previous questions that EFSA is conscious that it has designed and[...]
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Please refer to answers provided to questions 59, 60, 61, 62, 63, 64, 65, 70, 71, 72, 73.
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19/01/2018
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58
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Is a detailed budget of all the congress expenses (venue, set-up, A/V, hospitality, catering, opening[...]
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No, the detailed budget of all congress expenses is only required for the location recommended by the[...]
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18/01/2018
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67
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We have a question concerning Annex 7. Is it possible to indicate in Annex 7 more than one staff member[...]
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The tenderer can indicate more than one staff member per profile, bearing in mind that the team should[...]
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18/01/2018
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