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78
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For the indexation of prices you use a European standard which is serverely different than the usual [...]
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Please see the response to question 77.
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12/08/2019
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43
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What is the estimated date of the start of te contract (also in relation to the award date early november [...]
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It is currently envisaged that the contract award decision will be communicated in mid-November19, and [...]
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06/08/2019
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44
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We can not find Annex XIX in the document library, can you provide us with that document?
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A sample purchase order is included as the very last page of the draft Contract (Annex VII to the Technical [...]
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06/08/2019
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56
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Is our assumption correct that the evidence required to evaluate financial feasibility is not part of [...]
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In section 14.2 of the technical specifications it is stated that tenderers shall as part of their tender [...]
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07/08/2019
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96
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Can you provide us with an indication of the m2 of carpet in the building?
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Please see the answer to question 93 and 94, as well as Annex XX (Additional information), which has [...]
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20/08/2019
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57
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Operational compliance & risk - KPI contract Can you please confirm that the penalty does not apply [...]
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Penalties shall be applied in line with the output measure “all contracted hours provided during the [...]
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07/08/2019
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45
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Our waste management partner is a young and innovative start up. We are able to provide the requested [...]
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As set out in section 15: Selection criteria (technical and professional capacity) in particular section [...]
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06/08/2019
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46
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In the current situation all service desk enquiries (receipt, processing and feedback) are handled by [...]
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The Agency considers that this question is not relevant to the submission of a proposal in response to [...]
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06/08/2019
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47
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As a multi service provider we are aware how important is is that requests and complaints are filed under [...]
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The Agency considers that this question is not relevant to the submission of a proposal in response to [...]
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06/08/2019
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58
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In your RFP nothing is mentioned in regard to outside areas. Does this mean that outside areas are not [...]
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The annual price for daily cleaning should include the main entrance area, access route, staircases and [...]
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07/08/2019
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48
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The successful tenderer will be required to carry out an initial risk assessment at no additional cost [...]
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The Agency is asking tenderers to provide a fixed cost per one pest control visit where each visit shall [...]
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06/08/2019
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49
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The successful tenderer will be required to treat at no additional cost to the Agency all crawling insects [...]
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The assumption is correct. Compliance with law and relevant regulations will always prevail.
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06/08/2019
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50
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Unlimited call outs in or out of office hours for suspected pest infestations. Unlimited follow up visits [...]
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Tenderers are requested to factor in these requirements and provide a fixed price to include: -Unlimited [...]
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06/08/2019
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51
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Fixed cost per one pest control visit. Each visit shall cover all aspects of the indicated duties specified [...]
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Tenderers are requested to provide a fixed cost per pest control visit where each visit shall cover all [...]
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06/08/2019
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59
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You state that all employees proposed by the tenderer will have to be in the possession of a VOG. Does [...]
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As per the point on vetting and screening in section 3.2 (Minimum requirements to be met by the tender [...]
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07/08/2019
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60
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Can you please confirm that the penalties do not apply when a service cannot be provided according to [...]
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As per article II.14 Force Majeure of the draft contract: II.14.1 If a party is affected by force majeure [...]
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07/08/2019
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61
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The average return on a cleaning contract in the Netherlands is approximately 5%. A 10% penalty for a [...]
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The Agency is unable to negotiate the terms of the SLA.
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07/08/2019
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62
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Oil: can you please let us know which types of oil are being used at EMA, for example frying oil, engine [...]
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Cooking oil will be used in the provision of the catering and hospitality services. The use of any other [...]
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07/08/2019
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63
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You are requesting rental prices as well as purchase prices for waste bins. For the presses and for organic [...]
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In those cases the applicable rows of column G in sheet 2. Waste management shall be left blank. Please [...]
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07/08/2019
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64
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From our own experience we believe that the recycling station in your new building will be too small [...]
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Tenderers are requested to present a proposal in line with the Agency requirements. Extra space could [...]
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07/08/2019
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69
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You are requesting an all-in price per kilogram. This is not common practise in the Netherlands. Is it [...]
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A new Costing sheet (v.3) has been published to enable tenderers to enter their quotes for a management [...]
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09/08/2019
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65
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The costing sheet does not specify a required method for processing/destruction of confidential paper [...]
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As per technical specifications the destruction of confidential waste (including paper) has to be in [...]
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07/08/2019
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91
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Will you accept a tender that is signed by a person who has been authorised in writing by one of the [...]
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This is correct indeed, the Agency will accept a tender that is signed by a person who has been authorised [...]
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13/08/2019
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66
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We have noticed that floor 2 is missing from your overview. Can you please provide the details for this [...]
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It is not clear to the Agency which overview is meant. Could the economic operator clarify this please [...]
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07/08/2019
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79
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Article II 6.3 states that the contractor is liable for all loss or damage suffered by the contracting [...]
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Please note that the exact reading of this article is the following: The contractor is liable for any [...]
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12/08/2019
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