Call for tenders' details

Title:
Multiple framework contract with reopening of competition for the provision of S...
Contracting authority:
European Border and Coast Guard Agency (Frontex)
TED publication date:
30/04/2016
Time limit for receipt of tenders:
06/06/2016
Status:
Closed
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Results per page: 10 | 25 | 50 73 Questions found, displaying 1 to 50.[First/Prev] 1, 2 [Next/Last]
# Question Answer Last publication date Status
51
While item 100 is entitled "Training for end users", its description reads "Training shall effectively[...]
Yes, this a typo in the requirement. Item number 100 addresses training of End Users.
24/05/2016
22
Which tool used for Image capturing?
Currently Frontex does not use any application for image capturing in integration with SharePoint.
23/05/2016
42
Which ticketing system you use?
Currently Frontex uses ManageEngine Plus Service Desk 9.1 as a ticketing system.
23/05/2016
32
Which Mobile platform do you support?
The list of mobile platforms used in Frontex is provided in Appendix 2 Current ICT Baseline. The primary[...]
23/05/2016
35
Which Analytical tools do you use?
Assuming that the question refers to web analytics tool the reply is that Frontex uses WebLog Expert [...]
23/05/2016
26
What type different system does integration with SP Applications?
The Tenderer is kindly requested to reformulate the question to enable Frontex to prepare a valid, binding[...]
23/05/2016
44
What project methodology you use?
Frontex approach and requirements regarding project management are presented in the Terms of Reference[...]
23/05/2016
47
What is the version of Exchange, and outlook?
Versions of MS Exchange servers are listed in Appendix 2 Current ICT Baseline. Version of MS Outlook [...]
23/05/2016
56
What is the ticket frequency? (Per day, Per week, per month)
Frontex HelpDesk processes currently not more than 30 tickets a month on average. However this number[...]
01/06/2016
45
What is plan for SharePoint Online?
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of[...]
23/05/2016
36
What information you track in analyzer?
The tenderer is kindly requested to rephrase the question and explain its meaning so that Frontex can[...]
23/05/2016
70
What are the Frontex Security Rules that Contractor should respect with each Specific Contract? What [...]
In general, the security rules concern the access to Frontex premises, documents and systems. As indicated[...]
02/06/2016
48
What applications are using in Office365?
All Frontex systems are hosted on premise. MS Word, MS Excel and MS PowerPoint from Office365 are used[...]
23/05/2016
57
We would like to ask you for more details on Agency´s possible ROAD MAP of future requirements for different[...]
The TOR provides concise yet comprehensive description of the current status of SP based developments[...]
01/06/2016
7
Version of SharePoints in your environment?
The version of the current SharePoint platform (MS SharePoint Enterprise 2013) is listed in the Appendix[...]
23/05/2016
50
Under other Framework contracts, we already provided QTM services from our premises. Would that be possible[...]
Yes, QT&M assignments may be performed in the contractor’s premises in case such a place of performance[...]
23/05/2016
20
Tools used in Workflow(SharePoint OOTB, SP Designer, Visual Studio, Nintex, K2, etc)?
Currently Frontex uses SharePoint OOTB, SP Designer and Visual Studio workflows. However this characteristic[...]
23/05/2016
54
The questions we have refers to one of the selection criteria - III.4.3 Technical and professional capacity[...]
1. Confirmed references shall be understood as reference letters issued and signed by the Clients (copies[...]
24/05/2016
53
The description reads "For each offered persons there shall be attached the following documents: CV, [...]
The requirement to submit the Statement of Intent applies for each individual included in the proposal[...]
24/05/2016
59
Some of COTS or 3rdP software we are going to put on Price List usually needs some maintenance and insurance[...]
The tenderers are requested to submit their Official Price List in the form of the table presented in[...]
01/06/2016
73
Point 7.4 in Annex II states: "The guarantee for the Products acquired via this FWC is for minimum 2 [...]
As indicated in the citations, the price of 2 years guarantee shall be included in the purchase price[...]
02/06/2016
1
Please clarify from what countries bidders may participate in this tender. Is it allowed for countries[...]
The tenderers domiciled in the European Union and European Economic Area are eligible. However, tenderers[...]
23/05/2016
49
on p. 4 of Annex I, it reads "c) contains a letter of intent by each subcontractor stating its intention[...]
Yes, your understanding of this requirement related to subcontracting is correct.
23/05/2016
8
Number of Environments (Production, staging, QA, Dev, etc)?
Currently Frontex operates the following environments: Production, UAT, Staging and Development environments[...]
23/05/2016
6
Number of Application, Sites, Site collections?
The tenderer is kindly requested to detail the question. Currently Frontex uses multiple web applications[...]
23/05/2016
16
Is there any eForm using InfoPath, Adobe, Access, K2, Nintex, etc?
eForms using InfoPath are used in some of SharePoint custom applications.
23/05/2016
71
Is there a possibility for SC to provide implementation services by one vendor and 3rd Level Support [...]
Such a situation is potentially possible, especially when it comes to maintenance of legacy system. By[...]
02/06/2016
29
Is it a one way or two way data integration with SP?
Currently there is one way data integration implemented from other applications/services to SharePoint[...]
23/05/2016
52
In the invitation letter, it states: "Requests for additional information received less than six working[...]
The deadline for submitting questions and/or requests for additional information is Monday, 30th May [...]
24/05/2016
65
In case of further inaccuracies/questions/doubts found, do Frontex consider postponing the deadline?
The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
01/06/2016
10
How may Intranet you have?
The tender is kindly request to redraft the question as it is not understood.
23/05/2016
28
How many web services are there?
The tenderer is kindly requested to narrow down the question. Currently Frontex uses large number of [...]
23/05/2016
13
How many users? How many internal users?
There are 318 staff members who are the permanent users of intranet and several contractors who shall[...]
23/05/2016
37
How many type BI tool are used in application(SSRS, Excel Services, PowerBI?
Frontex uses currently SAS Enterprise Guide and SAS Visual Analytics, BI solution, which uses SSRS is[...]
23/05/2016
33
How many sites are responsive?
Frontex has not been designing SharePoint solutions in responsive web design until now.
23/05/2016
4
How Many Servers are there in SharePoint Farm?
Currently there are nine (9) farm servers except the AD and Exchange ones.
23/05/2016
14
How many locations? How many offices you have?
Currently Frontex operates permanently in the Headquarters in Poland and two Frontex Liaison Offices:[...]
23/05/2016
18
How many Legacy applications you have?
The tenderer is kindly asked to clarify the question. When it comes to SharePoint there is one application[...]
23/05/2016
38
How many Dashboards in SharePoint
Frontex does not use any dashboards in SharePoint until now.
23/05/2016
17
How many Custom Solutions Deployed?
Current number of custom Frontex applications developed for SharePoint is 16.
23/05/2016
12
How many Custom Application
The tenderer is requested to explain his understanding of the term Custom Application. There are 45 business[...]
23/05/2016
11
How many complex, medium, low level applications?
The tenderer is kindly requested to provide criteria for allocation of the applications to the listed[...]
23/05/2016
43
How many Applications required L1, L2, L3 or All support?
The tenderer is kindly requested to narrow down the question and clarify its scope. By default all applications[...]
23/05/2016
40
How many Applications need 24x7 support?
Currently there is no SharePoint application in production mode that requires continuous support.
23/05/2016
41
How many Applications need 16x7, 8x7, and 8x5 support?
Currently all SharePoint applications are supported during business days in business hours.
23/05/2016
19
How many and what type of workflows are there?
Currently Frontex uses 7 workflows developed on SharePoint 2013 Workflow platform and 18 workflows developed[...]
23/05/2016
24
How do you deploy applications(using 3rd party tool, PowerShell, etc)
Currently Frontex uses *.wsp packages and PowerShell scripts for deployments.
23/05/2016
5
How Big is a Support team?
Currently Frontex does not dedicate any team to merely SharePoint support. There is a 1st line support[...]
23/05/2016
3
Hello, You indicated for one of the requirements that 2 seniors hold MCSD SharePoint Applications Solutions[...]
Frontex requires a specific named certificate. The scope of the certification, the certification criteria[...]
23/05/2016
62
Due to the large number of received questions and answers as well as the requirements regarding of the[...]
The deadline shall not be postponed. None of the questions and replies has lead to the alteration of [...]
01/06/2016