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20
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Are tenderers allowed to submit references in a free format, provided that the required information is [...]
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There are no format requirements in relation to section 15.2.5 of the technical specifications.
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31/07/2019
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21
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You are asking tenderers to indicate with regard to which KPI’s they are prepared to exceed the minimum [...]
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The Agency has established minimum service requirements in the draft Service Level Agreement (SLA) with [...]
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31/07/2019
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26
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In order to compile a correct list of proposed cleaning products, an overview of the finishing materials [...]
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Tenderers should note that the EMA building is still a construction site. The below list of finishing [...]
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02/08/2019
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22
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Can you give us (more) specifications for: Soap Toiletbrushes handtowel toiletpaper
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The below specifications are included either in the costing sheet (Annex II) or in the technical specifications [...]
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01/08/2019
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27
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Is this included the dispensers and what are the specifications.
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The provision of hygienic and sanitary supplies and consumables does not include dispensers itself. Please [...]
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02/08/2019
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23
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Can you please confirm that this relates to the cleaning services only?
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Requirement 4 of section 15.2 (Evidence of compliance with applicable Health and Safety regulations and [...]
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01/08/2019
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24
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Can you please define more specific what you mean by ‘closure of the contract’? Do you expect a plan [...]
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Tenderer are requested to submit a plan for when the contract ends, which in principle is after a period [...]
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01/08/2019
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31
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Row 17, deep cleaning services. In order to provide you with a correct price per cleaning session, a [...]
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Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning [...]
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02/08/2019
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32
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Row 18, deep cleaning of shower rooms and changing rooms. Can you provide us with an element list for [...]
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Description of the deep cleaning services required can be found in section 3.1.2 (Periodical deep cleaning [...]
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02/08/2019
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28
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Row 26, further to your answer to question 4. How will square meters be determined upon completion? Is [...]
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Please see the answer to question 25.
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02/08/2019
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