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29
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The atrium is accessible by using the GOI. Is all of the glass accessible with the GOI? And how many [...]
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Glazing in the atrium is accessible by using the GOI. The largest area of internal glazing to be cleaned [...]
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02/08/2019
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30
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various frequencies for the internal window cleaning are mentioned: 12x per year and 2x per year. Which [...]
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Both are correct. Twelve (12 x per year) refers to the monthly cleaning of the internal glazing of interior [...]
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02/08/2019
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33
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For the KPI Audit overall score % you refer to a score sheet by which you measure Customer Satisfaction [...]
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The score sheet is included in the SLA spreadsheet, please see score input in column K. The scores will [...]
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02/08/2019
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34
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According to the Scoring Criteria for complaints, receiving 1 complaint per month will result in a score [...]
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Complaints as described in the SLA Annex XVI are considered those that result from failing to meet the [...]
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02/08/2019
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35
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“Duly signed and dated by an authorised representative” Is our assumption correct that the tender documents [...]
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The assumption is correct. The procurement documents shall be signed by a person who is identified in [...]
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06/08/2019
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52
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In order to collect waste efficiently we need a minimum of 2 and rather 3 high voltage power connections [...]
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As per point d) central waste collection of section 3.1.5 (Waste management including confidential waste [...]
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07/08/2019
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36
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You are requesting a press machine for paper and for organic waste, but not for residual waste. We know [...]
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As per point d) Central waste collection area of section 3.1.5. Waste management including confidential [...]
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06/08/2019
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53
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To calculate the number of hours required for waste collection, the following information is required [...]
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Please note that the EMA building is still a construction site, and the Agency does not have at its disposal [...]
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07/08/2019
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37
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Which type of coffee cups will you be using? PE-coated or a biodegradable cup with PLA-coating?
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This information is not yet known. Coffee cups will be provided by the catering contractor. The procurement [...]
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06/08/2019
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54
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Can you define what you mean by ‘food compactor’? Pressing swill/organic waste is not recommended, a [...]
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‘Food compactor’ is synonymous with ‘food digester’. As per the technical specifications, the offered [...]
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07/08/2019
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