Call for tenders' details

Title:
Multiple framework contract with reopening of competition for the provision of S...
Contracting authority:
European Border and Coast Guard Agency (Frontex)
TED publication date:
30/04/2016
Time limit for receipt of tenders:
06/06/2016
Status:
Closed
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Results per page: 10 | 25 | 50 73 Questions found, displaying 41 to 50.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
# Question Answer Last publication date Status
41
How many Applications need 16x7, 8x7, and 8x5 support?
Currently all SharePoint applications are supported during business days in business hours.
23/05/2016
42
Which ticketing system you use?
Currently Frontex uses ManageEngine Plus Service Desk 9.1 as a ticketing system.
23/05/2016
43
How many Applications required L1, L2, L3 or All support?
The tenderer is kindly requested to narrow down the question and clarify its scope. By default all applications[...]
23/05/2016
44
What project methodology you use?
Frontex approach and requirements regarding project management are presented in the Terms of Reference[...]
23/05/2016
45
What is plan for SharePoint Online?
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of[...]
23/05/2016
46
Do you have any infrastructure on Azure? What is future plan?
All Frontex exploits SharePoint on premise. Currently there is no intention to migrate to any type of[...]
23/05/2016
47
What is the version of Exchange, and outlook?
Versions of MS Exchange servers are listed in Appendix 2 Current ICT Baseline. Version of MS Outlook [...]
23/05/2016
48
What applications are using in Office365?
All Frontex systems are hosted on premise. MS Word, MS Excel and MS PowerPoint from Office365 are used[...]
23/05/2016
49
on p. 4 of Annex I, it reads "c) contains a letter of intent by each subcontractor stating its intention[...]
Yes, your understanding of this requirement related to subcontracting is correct.
23/05/2016
50
Under other Framework contracts, we already provided QTM services from our premises. Would that be possible[...]
Yes, QT&M assignments may be performed in the contractor’s premises in case such a place of performance[...]
23/05/2016