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14
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With reference to “2.2.7.3 Standby service” of the “EN-Tender Specifications_9196_IT_Infrastructure services [...]
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As described under 2.2.7.3. in rare cases standby duty intervention is required (during 2016 in 20 cases [...]
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01/02/2018
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23
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With reference to “2.2.7.3 Standby service” of the “EN-Tender Specifications_9196_IT_Infrastructure services [...]
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The standby duty service is always performed in full calendar weeks. As mentioned under 2.2.7.1 ECDC [...]
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01/02/2018
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65
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With reference to Tender Specifications section 2.2.8.1 “Takeover phase of the existing services”, in [...]
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Your assumption is correct that indeed this refers to the same takeover report and the second deadline [...]
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15/02/2018
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22
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With reference to Technical Annex 3 – Consultancy Profiles, there are descriptions for the profiles of [...]
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Indeed your understanding is correct and Front Office System Administrator is equal to FrontOffice administrator [...]
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01/02/2018
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21
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With reference to section “8.List of Key Performance Indicators” of “EN-Technical Annex 4 Draft SLA” [...]
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You are right that the reference is wrong, as the list of contract managers is now in the document “EN-Technical [...]
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01/02/2018
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74
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With reference to section “4.2 Technical evaluation” of the Tender Specifications, the tenderer's proposal [...]
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Your understanding is correct that the tenderer's proposal for a handover “appropriateness of the working [...]
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22/02/2018
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17
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With reference to section “4.1. Technical Proposal” of the Tender Specifications, for each required document [...]
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CVs can be annexed and are excluded from the page limits. Cover page, table on content etc are included [...]
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01/02/2018
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15
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With reference to section “3.Interfaces, roles and responsibilities” of “EN-Technical Annex 4 Draft SLA [...]
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1. You are free in the composition of your proposed team, but commonly one would expect that existing [...]
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01/02/2018
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35
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With reference to section “3.2.3. Technical and Professional Capacity” of the Tender Specifications, [...]
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The tenderer should submit the most relevant 3 references only.
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05/02/2018
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31
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With reference to section “3.2.3. Technical and Professional Capacity” of the Tender Specifications, [...]
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The limit of 3 pages should be applied regardless if single economic operator or consortium.
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05/02/2018
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