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70
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“Is there any infrastructure for remote connection to the systems already in place in the EEAS (VPN, [...]
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For Proximity and Near shore services, remote connection to the EEAS environment may be necessary. The [...]
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25/10/2019
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42
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You state in terms of Contractor's entities the following:(Account Manager, Contract Manager, Service [...]
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Indeed, in Technical specifications, point 7.2. Steering Committee meetings, it is mentioned "The Steering [...]
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17/10/2019
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31
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You mention that "KPI-1: Failure to provide a suitable proposal activates the payment of a compensation [...]
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KPI-1 applies also where there is no answer to the request. The different cases of failure to make a [...]
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14/10/2019
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47
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Would you accept a declaration from the auditor, since the national law does not provide for the obligation [...]
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Please note that the client's reference letters requested under point 5.3.3. a) of the tender specifications [...]
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18/10/2019
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11
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With reference to “List of previous contracts“ table of Request to participate form, the “main registration [...]
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We confirm your understanding. The main registration number of the economic operator who signed the contract [...]
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01/10/2019
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33
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With reference to the documents which need to be provided in case of subcontracting, our understanding [...]
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a) Yes, we confirm your understanding. As indicated in the tender specifications point 4, "Tenderers [...]
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15/10/2019
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69
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With reference to the declaration on Honour, our understanding is that in case of a consortium all entities [...]
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In case of the joint tender the selection criteria (economic and financial capacity, technical and professional [...]
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25/10/2019
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12
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With reference to Section 5.3.3 Technical and professional capacity criteria and evidence of tender specifications [...]
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By indicating "past three calendar years" we mean the past three calendar years for which accounts have [...]
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01/10/2019
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54
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While we appreciate that EEAS have declined all requests for extension so far. However, in reason of [...]
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The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
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21/10/2019
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20
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Where is Annex 11?
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Please find Annex 11 to technical specifications in the technical specifications document page 64.
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09/10/2019
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49
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When requesting to specify the structure of QTM proposals, do you mean to provide a template or something [...]
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Structure refers here to a general description or plan showing the essential features of your answer. [...]
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21/10/2019
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16
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We would like to request more time in order to engineer the best possible service for EEAS. Could you [...]
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Please note that we do not consider extending the deadline. The deadline for the submission of tenders [...]
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04/10/2019
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2
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We understand that the Technical proposal shall not exceed 80 pages in length (including annexes). The [...]
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We expect examples illustrating tenderers' answers. Those examples do not need to be complete documents [...]
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25/09/2019
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1
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We understand that the Technical proposal includes Annexes 2, 3, 4, 5, and 6. Could you please clarify [...]
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a) Information submitted under Annex 2 shall be evaluated overall, is not attributed to any particular [...]
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23/09/2019
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26
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We understand that the aim of the requested examples in this question is to illustrate the structure [...]
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Your understanding is correct. Nevertheless, it is up to the tenderer to decide on the type of information [...]
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11/10/2019
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22
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We need some clarifications regarding a profile: Will the Technical Team Leaders (TTL) be of the Project [...]
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As indicated in 2.7. Technical Teams and Project teams of the Technical Specifications "One of the profiles [...]
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11/10/2019
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21
|
We need some clarifications regarding a profile: Portfolio Manager (POM) - Can you please confirm that [...]
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Portfolio Manager (POM) will manage the portfolio of all EEAS projects related to the EEAS Information [...]
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11/10/2019
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58
|
We fully understand the application of the LDU’s, and this thanks to description given by EEAS in the [...]
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After careful review of your request, the Contracting Authority considers that that the proposed model [...]
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21/10/2019
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43
|
Since we need to respect the 80 pages limitation, is it possible to put in annex all graphs and images [...]
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All graphs, images (including organigrammes) will be counted within the 80-page limit.
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17/10/2019
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46
|
Since customers in the public sector in some EU Countries tend not to sign statements, could it be acceptable [...]
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As indicated in tender specifications point 5.3.3 a) "For each contract in the table (list), the tenderer [...]
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17/10/2019
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64
|
Regarding the answer to question #12, if fiscal closing is December 31th, does “the past three calendar [...]
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Yes.
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22/10/2019
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39
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Procurement documents state: "The Contractor shall propose per requested profile at least 2 and maximum [...]
|
As stated in 4.2.1 Request, "QTM requests contain a Technical Annex detailing the different tasks to [...]
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17/10/2019
|
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55
|
Please consider extending the deadline for submission of Tenders for at least 2 weeks in order to allow [...]
|
The Contracting Authority has decided to postpone the time limit for receipt of tenders to 4th November [...]
|
21/10/2019
|
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41
|
Our understanding is that we can submit answer to the 4 blocks of the technical questions in separate [...]
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We do not confirm your understanding. As stated in 14. Annex 2 – Technical tender, “The tenderer will [...]
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17/10/2019
|
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6
|
Our understanding is that there are no CVs to be submitted at tender submission deadline (28/10/2019) [...]
|
We confirm there are no CVs to be submitted at tender submission deadline (28/10/2019).
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26/09/2019
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59
|
Our understanding is that the original hardcopies of the signed Tender Report and the Declaration on [...]
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When the declaration(s) on honour and/or the tender report are signed by hand, a scanned copy must be [...]
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21/10/2019
|
|
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3
|
Our understanding is that the financial identification form must be submitted by the leader of the consortium [...]
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Yes, your understanding is correct.
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25/09/2019
|
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44
|
Our understanding is that the cover, table of contents and question description are not counted in the [...]
|
The cover and table of contents are not counted in the limit of 80 pages.
|
17/10/2019
|
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60
|
Our understanding is that in case of a joint offer with envisaged subcontracting, the “Legal Entity Form [...]
|
A legally constituted consortium must present its own Legal Entity Form (LEF) which is different from [...]
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21/10/2019
|
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17
|
On Question 3.5 Annex 5 of the technical specifications, can you please confirm our understanding that [...]
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The award sub-criterion 3.5 requests to “specify which measures, tools and processes you commit to implement [...]
|
08/10/2019
|
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34
|
It is our understading that the description of the tender is not included in the page limit of 80 pages [...]
|
The description of the tender will be counted within the 80-page limit. Regarding the 80-page limit, [...]
|
17/10/2019
|
|
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15
|
Is the understanding that FWC will be awarded to a single economic operator and that it does not imply [...]
|
Indeed, the understanding is correct. The framework contract will be awarded to a single economic operator [...]
|
03/10/2019
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35
|
Is the EEAS expecting a full Service Management Quality Plan (SMQP) in this answer? Or is the EEAS only [...]
|
The description of your proposal of SMQP does not need to be long, but should provide enough information [...]
|
17/10/2019
|
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73
|
In your answer to question 19, you ask Tenderers to take into account in their prices all costs associated [...]
|
We confirm the answer to question 19. As stated in the Tender Specifications (in point 6.3 Financial [...]
|
30/10/2019
|
|
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8
|
In the Tender Specifications, Section 5, Criterion 5.3.3.a), Minimum capacity level, p. 8, we read “Each [...]
|
We confirm that your understanding is correct.
|
26/09/2019
|
|
|
7
|
In the Tender Specifications, Section 5, Criterion 5.3.3.a), Minimum capacity level, p. 8, we read “At [...]
|
We confirm that all the mentioned examples are considered acceptable.
|
26/09/2019
|
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67
|
In the quality award criteria you request for our approach for the first specific contracts of the first [...]
|
The Contracting Authority will decide on and request the services at the start of the framework contract [...]
|
22/10/2019
|
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36
|
In the invitation to tender we read: The hand-signed originals (Tender report and Declaration on Honour [...]
|
Yes, we confirm that the hand-signed originals must be sent to the European External Action Service, [...]
|
17/10/2019
|
|
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37
|
In the e-Submission platform, in the Tender offer step, the following fields are mandatory: Total amount [...]
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As indicated in the e-Submission Quick guide in tender specifications point 3, you must fill in the total [...]
|
17/10/2019
|
|
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63
|
In the document Request to participate form, section 6 Technical and professional capacity, table list [...]
|
Please note that if the currency of your contracts is EUR and you have filled in the column "value in [...]
|
22/10/2019
|
|
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14
|
In the document Request to participate form, page 4, list of previous contracts, value in the currency [...]
|
The tenderers have to include the contract value during the past three calendar years (for which accounts [...]
|
01/10/2019
|
|
|
13
|
In the document Request to participate form, page 4, list of previous contracts, Our understanding is [...]
|
Yes, your understanding is correct.
|
01/10/2019
|
|
|
40
|
In technical tender award sub-criterion 2.1 you mention "processes, interfaces, responsibilities, structure [...]
|
Processes is a generic term referring here to the manner in which the work/activities/information/knowledge [...]
|
17/10/2019
|
|
|
50
|
In relation to the page limitation - 80 pages, is it allowed to have some graphs in the 80 pages at reduced [...]
|
All graphs will be counted within the 80-page limit. However, we accept that some graphs at reduced size [...]
|
21/10/2019
|
|
|
61
|
In regards to evidence in economic and financial capacity, we understand that entities relied upon will [...]
|
Your understanding is correct.
|
21/10/2019
|
|
|
45
|
In reference to Q&A 2, can you please confirm that the illustrative example of Q.3.2 can also be [...]
|
We expect practical examples illustrating tenderers' answer. These examples do not need to be complete [...]
|
17/10/2019
|
|
|
18
|
In Question 3.4 Annex 5 of technical specifications, can you please confirm our understanding that the [...]
|
Award sub-criterion 3.4 refers to both types of Services: Time and Means and Quoted Time and Means.
|
08/10/2019
|
|
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19
|
In Question 3.3 Annex 5 of technical specifications it is requested to specify the necessary technical [...]
|
The award sub-criterion 3.3 requests to specify “How you will ensure that the technical infrastructure [...]
|
08/10/2019
|
|
|
30
|
In Question 19 you state that 'prices tendered for shall include all the costs to be incurred by the [...]
|
(a) Technical infrastructure means hardware and software needed for developments in Proximity and Near [...]
|
14/10/2019
|
|
|
72
|
In Q&A #28 EEAS is referring to 5.2.” All staff proposed by the contractor must be eligible to obtain [...]
|
We confirm that, as stated in “Technical Specification, point 5.2 Security Clearance”, “All staff proposed [...]
|
28/10/2019
|
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