Detalji poziva na dostavu ponuda

Naziv:
Čišćenje, gospodarenje otpadom i povezane usluge
Javni naručitelj:
European Medicines Agency (EMA)
Datum objave na TED-u:
18/07/2019
Rok za primitak ponuda:
03/09/2019
Status:
Zatvoreno
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Results per page: 10 | 25 | 50 101 Pitanja found, displaying 1 to 50.[First/Prev] 1, 2, 3 [Next/Last]
# Pitanje Odgovor Posljednji datum objave Status
50
Unlimited call outs in or out of office hours for suspected pest infestations. Unlimited follow up visits[...]
Tenderers are requested to factor in these requirements and provide a fixed price to include: -Unlimited[...]
06/08/2019
83
A definition of 'force majeure' is included in article II.1 of the FWC. It states that strikes are in[...]
Please note the Agency is aware and takes into consideration applicable limitations stemming from Dutch[...]
12/08/2019
71
According the demands of WELL and BREEAM, we would like to offer products which meets these demands. [...]
Tenderers must submit quotes according to the specifications to ensure fair comparison between tenders[...]
09/08/2019
34
According to the Scoring Criteria for complaints, receiving 1 complaint per month will result in a score[...]
Complaints as described in the SLA Annex XVI are considered those that result from failing to meet the[...]
02/08/2019
3
Additional information/clarification in relation to Breeam certification
With regards to Technical Specifications art 3.1.5 c) Breeam Certification, the contractor must specifically[...]
24/07/2019
15
Are tenderers allowed to call on third parties in order meet the requirements in this paragraph?
Tenderers are allowed to call on third parties in order meet the requirements. All the requirements listed[...]
31/07/2019
20
Are tenderers allowed to submit references in a free format, provided that the required information is[...]
There are no format requirements in relation to section 15.2.5 of the technical specifications.
31/07/2019
89
Are the costs of supplying the vending machines for the tenderer? If so, what is the expected consumption[...]
As per annex II (Costing sheet) the tenderers must include in their quote the cost of provision and maintenance[...]
13/08/2019
8
Are there any requirements for submitting the qualitive award criteria such as max. number of pages, [...]
There are no such requirements regarding those aspects in the qualitative award criteria.
31/07/2019
79
Article II 6.3 states that the contractor is liable for all loss or damage suffered by the contracting[...]
Please note that the exact reading of this article is the following: The contractor is liable for any[...]
12/08/2019
82
Article II.15 contains a formula for the calculation of the delay damage that the contractor owes if [...]
Please note EMA is obliged to include liquidated damages clause (i.e. provision II.15) in the award contract[...]
12/08/2019
84
Article II.16.1 of the FWC states that the contracting authority is entitled to reduce or reclaim the[...]
Please note that in case of lack of performance or underperformance by the contractor (Article II.16.1[...]
12/08/2019
80
Article II.6.3 states that the contractor is liable for all damage. In our opinion however, liability[...]
Please see the response to question 79.
12/08/2019
47
As a multi service provider we are aware how important is is that requests and complaints are filed under[...]
The Agency considers that this question is not relevant to the submission of a proposal in response to[...]
06/08/2019
42
As this is a multi service contract, we will be handling complaints and requests for the subcontracted[...]
Tenderers are expected to provide all-inclusive prices in the costing sheet (Annex II to the Technical[...]
06/08/2019
54
Can you define what you mean by ‘food compactor’? Pressing swill/organic waste is not recommended, a [...]
‘Food compactor’ is synonymous with ‘food digester’. As per the technical specifications, the offered[...]
07/08/2019
4
Can you give more information about the total square meters for windowcleaning. Internal glass, interior[...]
The total surface of the glass installed will only be known post completion of the EMA building. Therefore[...]
25/07/2019
22
Can you give us (more) specifications for: Soap Toiletbrushes handtowel toiletpaper
The below specifications are included either in the costing sheet (Annex II) or in the technical specifications[...]
01/08/2019
17
Can you please confirm that tenderers are allowed to use their own format to respond to the qualitative[...]
Yes, tenderers are allowed to use their own format to respond to the qualitative award criteria.
31/07/2019
60
Can you please confirm that the penalties do not apply when a service cannot be provided according to[...]
As per article II.14 Force Majeure of the draft contract: II.14.1 If a party is affected by force majeure[...]
07/08/2019
23
Can you please confirm that this relates to the cleaning services only?
Requirement 4 of section 15.2 (Evidence of compliance with applicable Health and Safety regulations and[...]
01/08/2019
24
Can you please define more specific what you mean by ‘closure of the contract’? Do you expect a plan [...]
Tenderer are requested to submit a plan for when the contract ends, which in principle is after a period[...]
01/08/2019
13
Can you please explain the definition of ‘own funds’, as this is a broad concept? Is our assumption correct[...]
This assumption is correct. Own funds is considered the total equity or net assets of the company and[...]
31/07/2019
10
Can you please let us know the expected contact award date?
It is estimated that the contract award decision will be communicated early November ‘19.
31/07/2019
96
Can you provide us with an indication of the m2 of carpet in the building?
Please see the answer to question 93 and 94, as well as Annex XX (Additional information), which has [...]
20/08/2019
86
Definition of sanitary unit: A sanitary unit is a room in your building that contains several toilets[...]
Please see the new annex ‘XIX’ (Specifications of sanitary units) which has been published with additional[...]
13/08/2019
18
Do you prefer one document with all the answers to questions 1 – 8, or do you prefer a separate document[...]
EMA would prefer to receive one document with all the answers.
31/07/2019
75
Does the tenderer correctly understand that in part two a price must be entered for the consumbles requested[...]
Yes, the understanding is correct; the quotes for consumables should not include dispensers.
09/08/2019
6
Does this mean that the window cleaner must clean monthly interior glass and is this included separation[...]
The monthly cleaning services required comprises the internal glazing including separation glass, as [...]
26/07/2019
51
Fixed cost per one pest control visit. Each visit shall cover all aspects of the indicated duties specified[...]
Tenderers are requested to provide a fixed cost per pest control visit where each visit shall cover all[...]
06/08/2019
1
For completing above mentioned annex III, IX and XV can you please send them in word format.
For security reasons, the Agency is unable to provide annexes III, IX and XV in Word format. However,[...]
24/07/2019
78
For the indexation of prices you use a European standard which is serverely different than the usual [...]
Please see the response to question 77.
12/08/2019
33
For the KPI Audit overall score % you refer to a score sheet by which you measure Customer Satisfaction[...]
The score sheet is included in the SLA spreadsheet, please see score input in column K. The scores will[...]
02/08/2019
64
From our own experience we believe that the recycling station in your new building will be too small [...]
Tenderers are requested to present a proposal in line with the Agency requirements. Extra space could[...]
07/08/2019
41
From our own experience we know that a maximum of 1 complaint per month in a building with > 1.000[...]
Complaints as described in the SLA are not user complaints. User complaints will be channelled through[...]
06/08/2019
97
Hand soap has been added to the Costing sheet in sheet 1 (Cleaning services) in section 2: Consumables[...]
A new costing sheet (v.4) has been published in which the formula is corrected. Tenderers must use this[...]
21/08/2019
38
How many sanitary units will there be in your building, and how many toilet pots and washbasins?
Could the economic operator please clarify what is meant with ‘sanitary units’?
06/08/2019
52
In order to collect waste efficiently we need a minimum of 2 and rather 3 high voltage power connections[...]
As per point d) central waste collection of section 3.1.5 (Waste management including confidential waste[...]
07/08/2019
26
In order to compile a correct list of proposed cleaning products, an overview of the finishing materials[...]
Tenderers should note that the EMA building is still a construction site. The below list of finishing[...]
02/08/2019
93
In order to determine an accurate price for cleaning services, the following information is required:[...]
For the requested information, please see Annex XX: Additional information. Please note that further [...]
20/08/2019
94
In order to provide you with an accurate price for deep cleaning, the following information is required[...]
For the requested information, please see Annex XX: Additional information, which has been published [...]
20/08/2019
68
In question 2 you have given us indicative measures per floor. In this list, the measures of floor 3 [...]
Please see below rectification: Floor 4 to 18: standard offices floors: surface 1,350 – 1,435 m2 + bathrooms[...]
08/08/2019
101
In the 'Technical Specifications' document it is stated that a completed Annex III (Declaration of honour[...]
The e-submission platform is designed in a way that it is compulsory to upload a Declaration on Honour[...]
27/08/2019
46
In the current situation all service desk enquiries (receipt, processing and feedback) are handled by[...]
The Agency considers that this question is not relevant to the submission of a proposal in response to[...]
06/08/2019
7
In the Invitation to tender you mention: "Economic operators interested in this contract are invited [...]
EMA is a multicultural organisation with English as the main working language, and English would therefore[...]
30/07/2019
100
In this section you ask for '1 small clinical waste bin and 1 sharp bin in the first aid room'. These[...]
The Agency cannot remove the supply and servicing of clinical waste bins and sharp bins from the requirements[...]
22/08/2019
99
In this section you ask for '25 x Sharp bins for each disabled toilet'. Are you sure you want sharpbins[...]
The requests for 25 sharp bins for each disabled toilet is based on what was in use in the Agency’s previous[...]
22/08/2019
98
In this section you ask for 47 Enzyme and urinal sleeves for each urinal. Can you specify this product[...]
The urinals are not waterless. The Agency does not prescribe the type of product to be used; this will[...]
22/08/2019
90
In your answer on question 43 you state that the contract start date is foreseen to be 01 December ‘19[...]
Please see the response to question 87.
13/08/2019
58
In your RFP nothing is mentioned in regard to outside areas. Does this mean that outside areas are not[...]
The annual price for daily cleaning should include the main entrance area, access route, staircases and[...]
07/08/2019