Id-Dettalji tas-Sejħa għall-Offerti

It-titlu:
Servizzi ta' post fejn tingħata għajnuna ġenerali.
L-Awtorità li Qiegħda Toħroġ il-Kuntratt:
European Court of Auditors (ECA)
Id-data tal-pubblikazzjoni tat-TED:
25/11/2017
Limitu ta' żmien għall-wasla tal-offerti:
19/01/2018
L-istatus:
Magħluq
Uri l-Parametri tal-Iffiltrar

Results per page: 10 | 25 | 50 27 Mistoqsijiet found, displaying 1 to 10.[First/Prev] 1, 2, 3 [Next/Last]
# Mistoqsija It-tweġiba Data tal-aħħar pubblikazzjoni L-istatus
11
a. Is it possible to know the number of services that were requested via mail, telephone and "face-to-face [...]
a. We would like to draw your attention to the fact that the scope of the services under the current [...]
01/12/2017
4
annex 2 - section 2.4 "The Contractor can expect a maximum average rise of 5% per year with reference [...]
Yes, your understanding is correct.
28/11/2017
2
annex 2 - section 2.5 "...migration to Windows 10 planned in the 1st semester 2018" such migration may [...]
Yes, your understanding is correct.
28/11/2017
3
annex 2 - section 2.7 CA Service Desk Manager 12.9 & Easyvista H1.2016 will be replaced by “Service [...]
Yes, your understanding is correct.
28/11/2017
8
annex 2 - section 8 transfer of know-how "...during a period of no longer than one (1) month before the [...]
Q5 OLD EXPIRED Tender specs 01/2102/12 a) and b) For the current "transfer of know-how" procedure please [...]
29/11/2017
5
annex 2 - section 8 transfer of know-how "...during a period of no longer than one (1) month before the [...]
c) No shadowing period is foreseen following the transfer of know-how. d) Immediately
28/11/2017
1
annex 2 - tender specifications Team composition and location a) Please provide the current team composition [...]
a) The current team composition comprises 10 (ten) FTE. However, we would like to draw your attention [...]
28/11/2017
6
annex 3 - Draft SLA One assumption is that current contractor's KPI values are respecting the targets [...]
a) This question is not relevant for the future contract since it concerns the execution of the current [...]
28/11/2017
21
Can we consider the words "has awarded" as a technical mistake, as the power of attorney is necessary [...]
In line with point A.13.1 of the Tender specifications which stipulates that "Partners in a joint offer [...]
10/01/2018
15
Can you please confirm that 'face-to-face' contacts, automatically generated "user calls" are new elements [...]
Face-to-face contacts have been part of the running contract since its beginning, albeit not in the form [...]
05/01/2018