Podrobnosti javnega razpisa

Naslov:
Storitve v zvezi z infrastrukturo IT
Naročnik:
European Centre for Disease Prevention and Control (ECDC)
Datum objave v TED:
20/12/2017
Rok za prejem ponudb:
28/02/2018
Status:
Zaprto
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Results per page: 10 | 25 | 50 75 Vprašanja found, displaying 1 to 25.[First/Prev] 1, 2, 3 [Next/Last]
# Vprašanje Odgovor Zadnja objava Status
1
1. The “Estimates for Work area 2 - ICT BackOffice” in tender specifications section 2.2.5.5 are summing[...]
1. The estimations in the work area Backoffice under 2.2.5.5. indeed add up to 101% due a rounding error[...]
22/01/2018
40
a. Could you please clarify whether business/application support (e.g. “how to” questions, assistance[...]
Business and application support services will be provided by other parties than the future contractor[...]
06/02/2018
39
a. Could you please clarify whether the scope of this call for tenders includes the need for onsite intervention[...]
Part of the ICT BackOffice services activity (Work area 2) the profile Server Administrator might in [...]
06/02/2018
54
According to the answer to question 11, the team is to be described in the Service Delivery Plan. Should[...]
Sample CVs for each profile will be required for the technical and professional capacity. For the SDP[...]
13/02/2018
66
According to the Tender Specifications (page 13) “1. All contractor’s consultants working for ECDC need[...]
This question is answered already in question #9.Question9
15/02/2018
61
Annex VI – Tender Submission Checklist: - “The duly completed Authorised Signatory Form…” - “The duly[...]
Yes your understanding is correct.
14/02/2018
63
Annex VI – Tender Submission Checklist: “You should also ensure that: Both the technical and financial[...]
The technical proposal as specified in the Tender Specifications (see 4.1) shall also be signed, with[...]
14/02/2018
60
Annex VII - e-Submission application guide par. 1.2. Documents to be signed and dated while creating [...]
Yes your understanding is correct.
14/02/2018
52
Are all the KPIs described in Chapter 8 measurable with existing ITSM tools?
Many KPIs, especially in the area of incident and request management, can be measured with the ITSM. [...]
13/02/2018
56
BO13 (recommended)There should be no bugs found in production related to integration that were not detected[...]
Please note that the testing covers only integration testing and not full functional (business) testing[...]
13/02/2018
8
Can you please give detailed information about the applications to host within this FwC, regarding data[...]
You find information about the hosting service provided by the Backoffice team under 2.2.4.2 in the tender[...]
25/01/2018
69
Can you provide any rough estimation of the expected estimated annual workload? Can you provide us with[...]
ECDC will not give additional information on addition to 2.2.3.3 on the number of changes to handle, [...]
15/02/2018
64
Can you share with us the Annex IX - Data protection agreement which is not provided with the tender [...]
The data protection agreement is part of the draft framework contract, page 58.
14/02/2018
72
Dear Procurement Team, Under section “2.2.3.4 Service level management” one of the listed activities [...]
Currently we operate under compliance with No 45/2001 and in the future with the GDPR. In practise the[...]
19/02/2018
5
Do you confirm that the estimation of the annual workload in man-hours (for instance 90 for the frontoffice[...]
It is correct, the right column gives an indication of work hours outside office hours and outside the[...]
22/01/2018
3
Doc “Tender Specifications”, pg 28: Profiles required: “Server Administrator” but in “Technical Annex[...]
The profile name “Server administrator” and “System administrator” should be read as equivalent. In the[...]
22/01/2018
71
Does ECDC allow Contractor to use it own ITIL support management system ? The support system to comply[...]
Please read on page 15 under 2.2.2.4: “The contractor will be responsible to maintain and update the [...]
19/02/2018
70
Does ECDC deliver the services with internal resources or external suppliers beside those stated on page[...]
On 2.1 we give an overview how ECDC IT service internally is organised and about of the other contracts[...]
19/02/2018
51
ECDC says it have some Printer MFP, Should the contractor cover hardware and maintenance of those as [...]
The contractor should NOT cover hardware and maintenance for the MFDs. That will be provided by the printer[...]
13/02/2018
53
In 2.2.7.4 (tender specification) on site and off site work ECDC state that will be 4+1 seat however [...]
ECDC is currently moving to new premises and expect that 5 seats will be available for the suppliers [...]
13/02/2018
48
In answer 41, you wrote "The main intention is that (...) all the providers staff (...)". But in the [...]
Ideally we see all consultants here once in a while, but practically the positions required for local[...]
09/02/2018
55
In KPI BO13(many is called the same) Every completed test must have a test report. Question 1: Can you[...]
Indeed the testing activities are described in 2.2.3.8 of the tender specifications.
13/02/2018
49
In section 3.2.3 (Technical and Professional Capacity) of the Tender Specifications, it is requested [...]
Your assumption is fully correct. The description of the tenderer's professional activity should be 3[...]
09/02/2018
10
In the case of 18 penalty points (and higher) no other consequence than "Possible termination of FWC"[...]
It is correct, in the situation of 18 or more penalty points and that ECDC would not cancel the FWC, [...]
26/01/2018
50
In the event a tenderer (main contractor) intends working with one (or more) subcontractor(s) for the[...]
From the list of documents mentioned, you can provide for each subcontractor the 'LOI to Collaborate'[...]
09/02/2018