8
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Can you please give detailed information about the applications to host within this FwC, regarding data [...]
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You find information about the hosting service provided by the Backoffice team under 2.2.4.2 in the tender [...]
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25/01/2018
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69
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Can you provide any rough estimation of the expected estimated annual workload? Can you provide us with [...]
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ECDC will not give additional information on addition to 2.2.3.3 on the number of changes to handle, [...]
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15/02/2018
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64
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Can you share with us the Annex IX - Data protection agreement which is not provided with the tender [...]
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The data protection agreement is part of the draft framework contract, page 58.
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14/02/2018
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72
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Dear Procurement Team, Under section “2.2.3.4 Service level management” one of the listed activities [...]
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Currently we operate under compliance with No 45/2001 and in the future with the GDPR. In practise the [...]
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19/02/2018
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5
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Do you confirm that the estimation of the annual workload in man-hours (for instance 90 for the frontoffice [...]
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It is correct, the right column gives an indication of work hours outside office hours and outside the [...]
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22/01/2018
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3
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Doc “Tender Specifications”, pg 28: Profiles required: “Server Administrator” but in “Technical Annex [...]
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The profile name “Server administrator” and “System administrator” should be read as equivalent. In the [...]
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22/01/2018
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71
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Does ECDC allow Contractor to use it own ITIL support management system ? The support system to comply [...]
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Please read on page 15 under 2.2.2.4: “The contractor will be responsible to maintain and update the [...]
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19/02/2018
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70
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Does ECDC deliver the services with internal resources or external suppliers beside those stated on page [...]
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On 2.1 we give an overview how ECDC IT service internally is organised and about of the other contracts [...]
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19/02/2018
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51
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ECDC says it have some Printer MFP, Should the contractor cover hardware and maintenance of those as [...]
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The contractor should NOT cover hardware and maintenance for the MFDs. That will be provided by the printer [...]
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13/02/2018
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53
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In 2.2.7.4 (tender specification) on site and off site work ECDC state that will be 4+1 seat however [...]
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ECDC is currently moving to new premises and expect that 5 seats will be available for the suppliers [...]
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13/02/2018
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