8
Can you please give detailed information about the applications to host within this FwC, regarding data [...]
You find information about the hosting service provided by the Backoffice team under 2.2.4.2 in the tender [...]
25/01/2018
Odgovorjeno
69
Can you provide any rough estimation of the expected estimated annual workload? Can you provide us with [...]
ECDC will not give additional information on addition to 2.2.3.3 on the number of changes to handle, [...]
15/02/2018
Odgovorjeno
64
Can you share with us the Annex IX - Data protection agreement which is not provided with the tender [...]
The data protection agreement is part of the draft framework contract, page 58.
14/02/2018
Odgovorjeno
72
Dear Procurement Team, Under section “2.2.3.4 Service level management” one of the listed activities [...]
Currently we operate under compliance with No 45/2001 and in the future with the GDPR. In practise the [...]
19/02/2018
Odgovorjeno
5
Do you confirm that the estimation of the annual workload in man-hours (for instance 90 for the frontoffice [...]
It is correct, the right column gives an indication of work hours outside office hours and outside the [...]
22/01/2018
Odgovorjeno
3
Doc “Tender Specifications”, pg 28: Profiles required: “Server Administrator” but in “Technical Annex [...]
The profile name “Server administrator” and “System administrator” should be read as equivalent. In the [...]
22/01/2018
Odgovorjeno
71
Does ECDC allow Contractor to use it own ITIL support management system ? The support system to comply [...]
Please read on page 15 under 2.2.2.4: “The contractor will be responsible to maintain and update the [...]
19/02/2018
Odgovorjeno
70
Does ECDC deliver the services with internal resources or external suppliers beside those stated on page [...]
On 2.1 we give an overview how ECDC IT service internally is organised and about of the other contracts [...]
19/02/2018
Odgovorjeno
51
ECDC says it have some Printer MFP, Should the contractor cover hardware and maintenance of those as [...]
The contractor should NOT cover hardware and maintenance for the MFDs. That will be provided by the printer [...]
13/02/2018
Odgovorjeno
53
In 2.2.7.4 (tender specification) on site and off site work ECDC state that will be 4+1 seat however [...]
ECDC is currently moving to new premises and expect that 5 seats will be available for the suppliers [...]
13/02/2018
Odgovorjeno