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6
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In your "bonus-malus" system you mention that the maximum malus is -3% of the total contract price. However [...]
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The bonus/malus cannot exceed 3% of the total contract value AND cannot exceed 3% of the total quarter [...]
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17/08/2017
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5
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In your Annex A.1. Form 10-Technical and professional capacity.docx you request the "Volume of the Company [...]
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In the form A1-10, we refer by "Company" to the Tenderer company and we request the volume of the Tenderer [...]
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17/08/2017
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30
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Is there a space dedicated to the storage of weapons inside the premises ?
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In case the client makes use of this option the client will provide space for the service provider to [...]
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23/08/2017
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41
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o On pg 11 Technical Specifications 4.1. General Description you ask to precise the mandatory training [...]
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The service provider shall provide training for their staff on a scale, intensity level as well as frequency [...]
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23/08/2017
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43
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o On pg 16 Technical Specifications 4.4.4. Access Control Administrator specific qualifications and skills [...]
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The Security Officers serving as Access Control Administrators shall be able to administrate the relevant [...]
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23/08/2017
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39
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o On pg 9 Technical Specifications 3.3.7. Lifeguard Service you mention the supervision of the users [...]
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Users are staff members of the EIB Group and their family members (adults and children). The number of [...]
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23/08/2017
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40
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On pg 10 Technical Specifications 4.1. General description you request that all human resources provided [...]
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The client requires security clearance certificates in accordance with the applicable Luxembourg law [...]
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23/08/2017
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42
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On pg 11 Technical Specifications 4.1. General Description specific training is requested. In order to [...]
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The client applies systems as shown to the representatives of the bidders when viewing the premises of [...]
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23/08/2017
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44
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On pg 16 Technical Specifications 4.4.5. Security Officer you define that SEO shall operate in all of [...]
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The Security Officers provided by the service provider shall be capable to serve for the client in all [...]
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23/08/2017
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37
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On pg 20 Instructions to Tenderers Part C Financial Offer you refer to Annex A.1 Form 11 instead of 14.1 [...]
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The financial forms are in Annex A.1 Form 14... (and not 11) For lot 1 = Form 14.1, for Lot 2 = Form [...]
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23/08/2017
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38
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On pg 21 Technical Specifications 6. Financial Costs, storage devices for service weapons are to be provided [...]
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At the WKI, EKI and/or New buildings. Currently there are no such installations on EIB premises.
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23/08/2017
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46
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On pg 6 Technical Specifications 3.2.4. Detection you mention patrols being realized by security officers [...]
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The service provider shall operate vehicles for the purpose of transportation of their staff between [...]
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23/08/2017
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48
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Regarding Vol 1 "Instruction to Tenderers", p.8 "Criterion 2 : References", it is written that for sub [...]
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For sub-criteria 2.1.3 and 2.1.4, please issue a statement as required in Instructions to Tenderers section [...]
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23/08/2017
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33
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Should we plan a dedicated planner ?
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The Tenderer should decide what ressources are necessary to conduct the requested services
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23/08/2017
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27
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The devices, software’s, and communication devices, internet and phone access are to be put in place [...]
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Yes
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23/08/2017
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19
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The watch dog mission will be carried out by 4 agents from 6.30 to 22.00 on 9 sites. We understand that [...]
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The client requires as an option security officers with guard dogs at WKI and/or EKI buildings. Any equipment [...]
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23/08/2017
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12
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There seems to be a discrepancy in VOLUME 1 (Instructions to Tenderers) for lots 2 and 3. The maximum [...]
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Please consider 5 pages ONLY as mentioned in summary table.
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17/08/2017
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8
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We are a group organisation, can we be treated as a single entity or do we need to identify business [...]
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We kindly ask you to revert to § 1.4, § 1.5 and § 1.6 of the document "CFT-1390_Instruction to tenderers [...]
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17/08/2017
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7
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We have done projects in Europe and elsewhere however have not delivered a project in Luxemburg, does [...]
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Your question refers to the selection criteria. In order to prove your economic and financial capacity [...]
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17/08/2017
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10
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We understand that during the duration of the contract including extension periods, price are fixed and [...]
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Yes, this is correct.
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17/08/2017
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3
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What is the method of awarding points for CVs? For Service Coordinator you can award 12 points. Is that [...]
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Please refer to § 2.2 "Award criteria" in the document "CFT-1390_INSTRUCTIONS TO TENDERERS"
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17/08/2017
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29
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Within the framework of the armed protection team, the team may be led to accompany outside the national [...]
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In case the client makes use of this option the armed security officers will be applied on EIB premises [...]
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23/08/2017
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2
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You ask that the price be fixed for the duration of the contract. Does this duration include the 2 options [...]
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The price must be fixed for the entire duration of the contract (3 years +1+1)
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17/08/2017
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