Can you please confirm that this relates to the cleaning services only?
Requirement 4 of section 15.2 (Evidence of compliance with applicable Health and Safety regulations and[...]
Can you please confirm that the penalties do not apply when a service cannot be provided according to[...]
As per article II.14 Force Majeure of the draft contract: II.14.1 If a party is affected by force majeure[...]
Can you please confirm that tenderers are allowed to use their own format to respond to the qualitative[...]
Yes, tenderers are allowed to use their own format to respond to the qualitative award criteria.
Can you give us (more) specifications for: Soap Toiletbrushes handtowel toiletpaper
The below specifications are included either in the costing sheet (Annex II) or in the technical specifications[...]
Can you give more information about the total square meters for windowcleaning. Internal glass, interior[...]
The total surface of the glass installed will only be known post completion of the EMA building. Therefore[...]
Can you define what you mean by ‘food compactor’? Pressing swill/organic waste is not recommended, a [...]
‘Food compactor’ is synonymous with ‘food digester’. As per the technical specifications, the offered[...]
As this is a multi service contract, we will be handling complaints and requests for the subcontracted[...]
Tenderers are expected to provide all-inclusive prices in the costing sheet (Annex II to the Technical[...]
As a multi service provider we are aware how important is is that requests and complaints are filed under[...]
The Agency considers that this question is not relevant to the submission of a proposal in response to[...]
Article II.6.3 states that the contractor is liable for all damage. In our opinion however, liability[...]
Please see the response to question 79.
Article II.16.1 of the FWC states that the contracting authority is entitled to reduce or reclaim the[...]
Please note that in case of lack of performance or underperformance by the contractor (Article II.16.1[...]