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25
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The Article I.15.4 Replacement of the contractor’s personnel applicable to Times and means and Quoted [...]
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As per Article I.15.4 a replacement must be available at least 10 working days before the effective termination [...]
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02/05/2019
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24
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Dear Sir, Madam, could you, please, clarify: 1. In case of a Consortium, all the members have to provide [...]
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1. All members of the consortium 2. The requirement is that the tenderer must have a professional risk [...]
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25/04/2019
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23
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One of the questions to be addressed under award sub-criteria 2.b is 'Processes and subject matter consultants [...]
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It means the human resources that the tenderer would dedicate to Service management for achieving an [...]
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25/04/2019
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22
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If, due to logistical reasons, we are unable to provide all of the subcontractors signatures on one single [...]
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Yes.
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25/04/2019
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21
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In accordance with article II.4.9 or any other need for replacement to ensure service continuity, a replacement [...]
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Please, see the procedure for the reduction in price in Article II.16.2 of the draft framework contract [...]
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25/04/2019
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20
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We understand that non-planned absences or absences due to force majeure with a limited duration are [...]
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The term disruption in Article II.4.9 does not refer to disruption of the service due to a temporary [...]
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25/04/2019
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19
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The Article I.15.4 of the Framework Contract states the following: ““In case of EFCA’s request in accordance [...]
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Article I.15.4 applies in case of leaving contractor's personnel and in case of EFCA's request under [...]
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25/04/2019
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18
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The Technical Specifications, page 13, specify that the contractor should nominate a Contract Manager [...]
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The service manager in annex I is a role as described in ITIL and not about managing the Framework contract [...]
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24/04/2019
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17
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This question relates to Service Quality Indicator DP-2 (Ratio of satisfactorily performed specific contracts [...]
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Quality indicator DP-2 is obtained by both quantitative and qualitative data following each specific [...]
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24/04/2019
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16
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According to the Article II.16 or the Framework Contract, in case of non-compliance of quality indicator [...]
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See Article. II.16.1 Quality standards. EFCA may reduce or recover payments proportionally to the seriousness [...]
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24/04/2019
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