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71
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Can you please confirm whether all the current equipment is covered under maintenance/break fix contracts [...]
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Annex Lot I-F (see Annex Lot I-F List of SLAs) lists the current SLAs that the Contractor must take over [...]
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10/05/2019
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72
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As stated on 2.3.1.3 in EN-Annex IV-Lot III, it is crucial for frame-accurate on demand VOD Service in [...]
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a) No.
b) No.
c) The Commission can provide GPS synchronised NTP source in its facility.
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10/05/2019
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73
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what do you mean by "Tenderer to provide adequate means for maintenance " Do we have to subscribe/maintain [...]
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There are no support contracts for the equipment not listed in Annex Lot I-F. It is up to the Tenderer [...]
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10/05/2019
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74
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What is the yearly cost of SLA contracts we have to maintain with the respective vendors as mentioned [...]
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As an indication, the yearly cost of SLA contracts listed in Annex LOT 1-F is 266 430.00 Euros.
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10/05/2019
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75
|
Can you confirm that the supporting documents related to the declaration on Honour have to be uploaded [...]
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Yes, the supporting documents related to the Declaration on Honour are part of the Exclusion Criteria [...]
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10/05/2019
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76
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If we are a new entity, do we have to present you now with the business plan?
How does this work if [...]
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All Tenderers must satisfy the selection criteria for the respective Lots as described in the Tender [...]
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13/05/2019
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77
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Regarding Lot III, page 7, chapter 2.3.2.1:
a) The streaming to social networks is permanent 24/7 or [...]
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a) The streaming to social media networks is on an
ad hoc basis.
b) This is a newly required service [...]
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13/05/2019
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78
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What is the percentage split of the kit that is/isn’t covered under warranty?
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An inventory list of the equipment in use and the list of the equipment covered by SLAs are published [...]
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13/05/2019
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79
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From last Friday I try to upload documents, but it doesn't work. I have now tried this in two different [...]
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If you need help you can contact the eSubmission support team from 08:00 until 18:00 CET.
DIGIT-EPROCUREMENT-SUPPORT [...]
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13/05/2019
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80
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Is the equipment ( like cameras) insured by the Commission worldwide? And what is the franchise?
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As specified in point 2.1. of Tender Specifications for Lot I (see Tender Specifications Lot I), "In [...]
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13/05/2019
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