1
We would like to show our interest in the recent published tender for qualified staff for the EURES Portal [...]
The procurement documents are available for unrestricted and full direct access, free of charge, at: [...]
24/09/2018
Besvarade
2
I saw on ted.tende.eu that the European commission is looking for a new helpdesk and I was wondering [...]
The procurement documents are available for unrestricted and full direct access, free of charge, at: [...]
02/10/2018
Besvarade
3
According to the Tender Specifications, we need to provide references in English, German, French, Italian [...]
The evidence to fulfil criterion A2 consists of references for actions (projects or services) delivered [...]
02/10/2018
Besvarade
4
In the contract notice p3 you specify a total estimated value of 4million over 24 months. However in [...]
The maximum cumulative value of all specific contracts to be concluded under the framework contract during [...]
02/10/2018
Besvarade
5
On page 31 of the tender specifications you refer to the training detailed under point 2.1. However point [...]
Yes. The training mentioned on page 31 under B2 – Helpdesk team refers to section 1.8.
02/10/2018
Besvarade
9
Please could you provide a breakdown of enquiries by language, as well as by country. Many thanks.
Graphs included in document "Number of user queries by language/country (April 2017 – March 2018)"
05/10/2018
Besvarade
6
Please could you clarify whether the face-to-face meetings described on page 26 of the tender specifications [...]
The face-to-face meetings mentioned in section 2.11 will be held four times per year. See also section [...]
02/10/2018
Besvarade
7
Thank you for the 'Evolution of total number of user queries' graph provided in annex to this call for [...]
The total number of queries for the period 2015-2016 was 13698, for 2016-2017 was 16496, and, as shown [...]
05/10/2018
Besvarade
8
Please could you provide us with more information on the existing knowledge database: Q1 - how many single [...]
Currently there are 92 entries in the knowledge database. The total size of the database is 573Kb. The [...]
05/10/2018
Besvarade
11
We have noted on page 10 the commitment of the Contracting Authority to provide the currently used set [...]
Currently there are 87 standard replies in the knowledge database. They are provided in all EU/EEA languages [...]
05/10/2018
Besvarade