9
Threshold no. 1 states literally " Only those tenders that reach at least 30 points (i.e. 60% of the [...]
The maximum partial scores are indicated under point 8.1 in the table on pages 15-18. This table presents [...]
29/11/2017
Udzielona odpowiedź
12
Due to several tenders out at present, and in order to provide you with an answer at the level of your [...]
The Court of Auditors has decided to extend the deadline for the submission of offers until 19tjh January [...]
18/12/2017
Udzielona odpowiedź
13
The time-period during which tenderers are able to draft their reply spans the Christmas period, which [...]
Question12
18/12/2017
Udzielona odpowiedź
14
In section 6 Team organisation you mention the roles of: (1)Team Leader. Is that role the same with the [...]
ad (1) The main task of the “Team leader” role is to manage the helpdesk team. It is an operational role [...]
05/01/2018
Udzielona odpowiedź
15
Can you please confirm that 'face-to-face' contacts, automatically generated "user calls" are new elements [...]
Face-to-face contacts have been part of the running contract since its beginning, albeit not in the form [...]
05/01/2018
Udzielona odpowiedź
16
Can you please confirm that asset management for Non-IT assets is a new element introduced in this contract [...]
Yes, we confirm that asset management of non-IT assets is a new element introduced in this call for tenders [...]
05/01/2018
Udzielona odpowiedź
17
The services mentioned in section 4.6 of Annex 2, are services that will be definitely requested from [...]
The services mentioned in section B.4.6 of Annex 2 are additional services that MIGHT be requested by [...]
05/01/2018
Udzielona odpowiedź
18
In the draft contract you state that: "In the case of a framework contract, signature of the Contract [...]
The contract in question is a hybrid contract which contain a direct part and a framework part. The provision [...]
05/01/2018
Udzielona odpowiedź
19
With reference to the cover letter, we read “ If you are interested in this contract, you are invited [...]
The term “stamped copy” means that the tender shall be stamped with the word "copy" on its first page [...]
09/01/2018
Udzielona odpowiedź
23
Please, advise do your security rules allow for support purposes access to your network from an external [...]
No remote connection for support purposes is allowed between ECA network and the premises of the service [...]
11/01/2018
Udzielona odpowiedź