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1
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Referring to PROC/2017/10 tender please let me know: 1. if it is possible for an economic operator to [...]
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Concerning your query, please see the points below: 1. According to section 3.3 of the tender specifications [...]
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16/01/2018
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2
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“Tenderers are required to identify all subcontractors. What do you mean by “subcontractors”? Do you [...]
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Generally speaking, free-lance experts and contractors' suppliers are included in the "subcontractors [...]
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18/01/2018
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3
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“ESMA prefers the classic eLearning solution and not webinars or video-based courses.” The platform must [...]
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The sentence is not about what type of trainings the platform has to support, but about the e-learning [...]
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18/01/2018
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4
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“In particular, learners will have access free of charge to a technical support to assist with any technical [...]
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The platform and the support team must be accessible in English.
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18/01/2018
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5
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“The technical requirements for e-learning of ESMA are” Does the technical requirements listed at point [...]
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There is no special requirements for users' computers as they may come from any European National Competent [...]
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18/01/2018
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6
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“provider with an existing e-learning catalogue and courses”; “A course catalogue with at least 300 tutorials [...]
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ESMA would like to know how many relevant courses/tutorials/lessons the tenderer has.
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18/01/2018
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7
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“In the last three years tenderer has provided similar services to at least 3 customers that are comparable [...]
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A customer comparable with ESMA could be for inter alia: - EU Institutions/Agencies (preferable dealing [...]
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18/01/2018
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8
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Who have the responsibility to introduce and update the contents at the platform?
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The contractor is responsible for keeping the courses up-to-date.
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18/01/2018
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9
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By “availability in mobile devices” do you mean that the platform must be responsive in mobile or just [...]
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ESMA would prefer systems, which can be accessed by users from mobile devices. However, tenderers are [...]
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18/01/2018
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10
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The technical offer (preferable following the structure of the technical evaluation table with regard [...]
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There is no requirement on the format of the technical offer. Please note that a tenderer must submit [...]
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18/01/2018
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