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1
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We would like to show our interest in the recent published tender for qualified staff for the EURES Portal [...]
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The procurement documents are available for unrestricted and full direct access, free of charge, at: [...]
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24/09/2018
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2
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I saw on ted.tende.eu that the European commission is looking for a new helpdesk and I was wondering [...]
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The procurement documents are available for unrestricted and full direct access, free of charge, at: [...]
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02/10/2018
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3
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According to the Tender Specifications, we need to provide references in English, German, French, Italian [...]
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The evidence to fulfil criterion A2 consists of references for actions (projects or services) delivered [...]
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02/10/2018
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4
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In the contract notice p3 you specify a total estimated value of 4million over 24 months. However in [...]
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The maximum cumulative value of all specific contracts to be concluded under the framework contract during [...]
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02/10/2018
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5
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On page 31 of the tender specifications you refer to the training detailed under point 2.1. However point [...]
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Yes. The training mentioned on page 31 under B2 – Helpdesk team refers to section 1.8.
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02/10/2018
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6
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Please could you clarify whether the face-to-face meetings described on page 26 of the tender specifications [...]
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The face-to-face meetings mentioned in section 2.11 will be held four times per year. See also section [...]
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02/10/2018
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7
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Thank you for the 'Evolution of total number of user queries' graph provided in annex to this call for [...]
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The total number of queries for the period 2015-2016 was 13698, for 2016-2017 was 16496, and, as shown [...]
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05/10/2018
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8
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Please could you provide us with more information on the existing knowledge database: Q1 - how many single [...]
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Currently there are 92 entries in the knowledge database. The total size of the database is 573Kb. The [...]
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05/10/2018
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9
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Please could you provide a breakdown of enquiries by language, as well as by country. Many thanks.
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Graphs included in document "Number of user queries by language/country (April 2017 – March 2018)"
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05/10/2018
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10
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According to the Tenderer Specifications, we need to provide references showing the provision of helpdesk [...]
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The tenderer must provide references showing the provision of helpdesk services. Only services provided [...]
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05/10/2018
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