EU solidarity with Ukraine

Uppgifter om anbudsinfordringar

Rubrik:
PROC/2014/22 – Utveckling och underhåll av applikationer och stödtjänst (ADM &am...
Upphandlande myndighet:
European Securities and Markets Authority (ESMA)
Publiceringsdatum i TED:
10/06/2015
Sista anbudsdag:
31/07/2015
Status:
Stängd
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Results per page: 10 | 25 | 50 87 Frågor found, displaying 21 to 30.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8, 9 [Next/Last]
# Fråga Svar Senaste publiceringsdag: Status
21
Could you please provide the expected volume for each "Productivity Category" that has to be taken into [...]
The tenderers can find the answer to this question in the tender specifications, point 6.2. The ´financial [...]
06/07/2015
22
Concerning Lot I: The Annex XIV Financial Offer Form contains a request for prices per user per year [...]
We expect the tenderer to answer the tender specifications and meet the Service Level Requirements specified [...]
15/07/2015
23
Concerning Lot I: Additional question on question no. 17: Do the “technologies” referred to, only include [...]
The skills and technologies for the profiles listed in Annex XVI are for the Ad-Hoc services. For the [...]
15/07/2015
24
Concerning Lot I: Given that the tenderer needs to provide access to the ticket system for the internal [...]
The tenderers are kindly asked to refer to section 3.2 Annex IV.
15/07/2015
25
With reference to ‘Annex V – lot 2 Technical Specifications; Section: 4.1.2.The Provider and the Service [...]
Correct. All lots must have a: -Service Manager (with a minimum of 8 years experience) who will be overall [...]
15/07/2015
26
With reference to ‘Annex XVII – Ad-hoc study & Business Support SLA; Section: 2.2. Interfaces, roles [...]
Confirmed.
15/07/2015
27
Section “3.2.3 Technical and professional capacity”, page 14 of the specifications, states that “The [...]
Confirmed.
15/07/2015
28
a) Could you please confirm that the expected Lot2 SL2 support will be provided at ESMA’s premises on [...]
a) Please refer to Annex V Section 3.6 & 2.1. b) Confirmed. c) ESMA currently uses • JIRA ServiceDesk [...]
15/07/2015
29
a) Since SL1 support will be provided under the scope of Lot1, could you please clarify the interaction [...]
a) This will be JIRA b) The answer to this will depend upon the response given to Lot1 and to the workload [...]
15/07/2015
30
Could you please elaborate on the process that will be followed for the routing/functional escalation [...]
Please refer to Annex XII. Each Lot and Team will use the ESMA’s Service Desk tool to manage incidents [...]
15/07/2015