Call for tenders' details

Provision of specific staff (to perform reception, guide and secretarial duties)...
Contracting authority:
European Parliament, DG Communication (COMM)
TED publication date:
Time limit for receipt of tenders:
Lot information
Provision of reception staff/guide and receptionist services for the 'European Union Visitors Programme' and 'Visits and Seminars' visit programmes at the European Parliament in Strasbourg
Lot 2 covers requirements in terms of services of reception staff, receptionists and guides as part of the 2 visit programmes below: 1. 'European Union Visitors Programme' (EUVP); 2. 'Visits and Seminars' of the European Parliament (VISSEM). As from January 2018, the contractor will be called upon to provide the European Parliament's EUVP and VISSEM units with reception staff, receptionists and guides to manage visiting groups during the parliamentary session weeks in Strasbourg. For EUVP, the contractor will provide guides/reception staff to manage the different individual study visit programmes of high-level officials from outside the EU, guide them at their numerous meetings, as well as show and explain to them how to access and use the different services. For VISSEM, the contractor will be required to provide reception staff to accompany VISSEM individual visitors and participants of groups of visitors in the European Parliament's Louise Weiss (LOW) Building in Strasbourg. The staff may be required to manage a considerable number of groups (up to 80 during very busy sessions).
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