Call for tenders' details

The deadline for submission of tenders has been extended to 19 March 2018. The deadline for sending questions has been extended to 7 March 2018.
Provision of External Staff and Services in Support of IT Infrastructure and Ope...
Contracting authority:
European Investment Bank (EIB)
TED publication date:
Time limit for receipt of tenders:
Lot information
Provision of staff and services to support IT End User and Identity and Access Management Services at the EIB Group’s premises in Luxembourg and its external offices worldwide
1 framework agreement will be signed with one Service Provider. Lot 1 covers services in the following domains: — Service Desk 1st and 2nd line Support Services, — End User Client Support Services, — End User Service Asset Management Services, — End User Service Asset Management Services for stock, — External Office Support Services, — End User Engineering Services, — Microsoft Server Applications Engineering Services, — Identity and Access Management Services. Services will be rendered through onsite presence of agents, unless otherwise specified.
Most economic