EU solidarity with Ukraine

Podrobnosti výzvy k podání nabídek

Název:
Multiple framework contract with reopening of competition for the provision of S...
Veřejný zadavatel:
European Border and Coast Guard Agency (Frontex)
Datum zveřejnění v TED:
30/04/2016
Lhůta pro podání nabídek:
06/06/2016
Stav:
Uzavřeno
Stav
13/05/2016
23/05/2016
English (en)
Podrobnosti otázky
Support Team
How Big is a Support team?
23/05/2016
Currently Frontex does not dedicate any team to merely SharePoint support. There is a 1st line support team which serves all helpdesk tickets regardless the system and 2nd line team dedicated to specific types of solutions. Currently the SharePoint related tickets are distributed in 2nd line support to 2 Frontex staff members and 2 contractors.