Information om udbud
Status
Dato for indgivelse
02/02/2018
Svardato
05/02/2018
Sprog
Status
Besvaret
Information om spørgsmål
Emne
System Monitoring Tool
Spørgsmål
With reference to content “8. List of Key performance indicators: Indicators for the work area ICT Backoffice” of the Technical Annex 4 Draft SLA, a “System center monitoring tool” is indicated as a measurement method / procedure for the indicators BO-05, BO-06, BO-07, BO-08, BO-09. Could you please clarify if the abovementioned measurement method refers to the System Center Operations Manager (SCOM) tool of Microsoft? If not could you please specify which is the monitoring tool which shall be used?
Svar
05/02/2018
Your understanding is correct. ECDC is using already the Microsoft System Center Operations Manager (SCOM) and this should be configured to provide the required monitoring.