EU solidarity with Ukraine

Informaciones de las convocatorias de concurso

Título:
Multiple framework contract with reopening of competition for the provision of S...
Poder adjudicador:
European Border and Coast Guard Agency (Frontex)
Fecha de publicación del TED:
30/04/2016
Fecha límite de recepción de las ofertas:
06/06/2016
Estado:
Cerrada
Estado
13/05/2016
23/05/2016
English (en)
Información relativa a la pregunta
Support Team
How Big is a Support team?
23/05/2016
Currently Frontex does not dedicate any team to merely SharePoint support. There is a 1st line support team which serves all helpdesk tickets regardless the system and 2nd line team dedicated to specific types of solutions. Currently the SharePoint related tickets are distributed in 2nd line support to 2 Frontex staff members and 2 contractors.