Informaciones de las convocatorias de concurso

Título:
ISDLS2 — External Service Provision for Development, Maintenance and Consultancy...
Poder adjudicador:
European External Action Service (EEAS)
Fecha de publicación del TED:
19/09/2019
Fecha límite de recepción de las ofertas:
04/11/2019
Estado:
Cerrada
Estado
16/10/2019
17/10/2019
English (en)
Información relativa a la pregunta
Technical tenders - award sub-criterion 2.1
In technical tender award sub-criterion 2.1 you mention "processes, interfaces, responsibilities, structure…)" Please can you define what processes are you talking about? Please can you define interfaces? Interfaces within our organisation? Interfaces with EEAS? Interfaces with third parties? In the case interfaces concern our interface with EEAS, how is this different to sub-criterion 2.5 which addresses communication aspects?
17/10/2019
Processes is a generic term referring here to the manner in which the work/activities/information/knowledge … are organized and coordinated to provide the service. It is up to the tenderer to specify the processes "to ensure the performance of the framework contract and specific contracts". Interfaces is a generic term for the interrelations between the different entities involved in the provision of services (including contractor, EEAS, third parties). Question 2.5 focuses on aspects of the communication process with EEAS.