Renseignements sur l'appel d'offres

Intitulé:
AO 10650 ‘Provision of IT services related to the Documentum platform’
Pouvoir adjudicateur:
Publications Office of the European Union (OP)
Date de publication sur TED:
24/05/2016
Date limite pour la réception des offres:
06/07/2016
Statut:
Fermé
Statut
14/06/2016
17/06/2016
English (en)
Détails de la question
Award 3 - organisation
In section “2.7.2 - Evaluation of the provided documents” of the specifications the first bullet of award 3 refers to the “proposed organisation of the work processes”. a) Does this refer to the processes for the management of the FWC (e.g. request management) or the technical processes (e.g. evolutions, maintenance)? b) Our understanding is that what will be evaluated under this bullet is only the processes. The team structure will be evaluated under the second bullet. Please confirm or clarify.
17/06/2016
a) The sentence "proposed organisation of the work processes" covers all the aspects linked to the provision of services S1, S2 and S3. b) Your understanding is correct.