Renseignements sur l'appel d'offres

Intitulé:
Integrated Audiovisual Production, Distribution and Archiving Services, PO/2019-...
Pouvoir adjudicateur:
European Commission, DG Communication (COMM)
Date de publication sur TED:
03/04/2019
Date limite pour la réception des offres:
14/05/2019
Statut:
Fermé
Statut
09/05/2019
10/05/2019
English (en)
Détails de la question
Lot 1 - Equipment
Can you please confirm whether all the current equipment is covered under maintenance/break fix contracts or do we need to factor in an assumption on the amount of maintenance we will have to provide?
10/05/2019
Annex Lot I-F (see Annex Lot I-F List of SLAs) lists the current SLAs that the Contractor must take over as described in the Lot I Tender Specifications, point 2.4.3.2. Service Level Agreements. For the rest of the equipment it is up to the Tenderer to provide adequate means for maintenance and support as described in the Lot I Tender Specifications, point 2.4.3. Installation and maintenance.