EU solidarity with Ukraine

Id-Dettalji tas-Sejħa għall-Offerti

It-titlu:
Monitoring Digital Transformation and Key Enabling Technologies
L-Awtorità li Qiegħda Toħroġ il-Kuntratt:
European Innovation Council and Small and Medium-sized EnterprisesExecutive Agen...
Id-data tal-pubblikazzjoni tat-TED:
23/03/2018
Limitu ta' żmien għall-wasla tal-offerti:
04/05/2018
L-istatus:
Magħluq
L-istatus
09/04/2018
18/04/2018
English (en)
Id-Dettalji tal-Mistoqsija
Work Package 2 - Updating of databases Task 2.8: Management and further development of KETs Observatory, mapping of KETs Technology Centres and DTM web tools
Page 20 of ToR states: “The Contractor is expected to regularly report user improvement suggestions.” Which is the timing expected for the reporting on these suggestions?
18/04/2018
The timing shall depend on the type of suggestions. In case a user notifies the website of a serious error, inconsistency in the indicators, etc., EASME shall be notified as soon as possible. If the suggestion is more about user improvement, nice-to-have features, etc., the contractor shall notify EASME within the scope of the monthly progress reports. In both cases, the contractor shall acknowledge the receipt of the suggestion from the user and ensure them that their suggestion will be taken into consideration / the issue they highlighted will be dealt with.