Detalii licitaţie

Titlu:
Multiple framework contract with reopening of competition for the provision of S...
Autoritate contractantă:
European Border and Coast Guard Agency (Frontex)
Data de publicare pe TED:
30/04/2016
Termen pentru primirea ofertelor:
06/06/2016
Status:
Închisă
Status
13/05/2016
23/05/2016
English (en)
Detalii întrebare
Support Team
How Big is a Support team?
23/05/2016
Currently Frontex does not dedicate any team to merely SharePoint support. There is a 1st line support team which serves all helpdesk tickets regardless the system and 2nd line team dedicated to specific types of solutions. Currently the SharePoint related tickets are distributed in 2nd line support to 2 Frontex staff members and 2 contractors.