Call for tenders' details

Title:
Multiple framework contract with reopening of competition for the provision of S...
Contracting authority:
European Border and Coast Guard Agency (Frontex)
TED publication date:
30/04/2016
Time limit for receipt of tenders:
06/06/2016
Status:
Closed
Status
30/05/2016
02/06/2016
English (en)
Question details
3rd Level Support
Is there a possibility for SC to provide implementation services by one vendor and 3rd Level Support by another? If yes, is there any procedure in Frontex ITC department to support such situation?
02/06/2016
Such a situation is potentially possible, especially when it comes to maintenance of legacy system. By default Frontex ICT plans a hand-over period to handle such situations.