Call for tenders' details
Status
Submission date
14/06/2016
Answer date
17/06/2016
Language
Status
Answered
Question details
Subject
Award 3 - organisation
Question
In section “2.7.2 - Evaluation of the provided documents” of the specifications the first bullet of award 3 refers to the “proposed organisation of the work processes”. a) Does this refer to the processes for the management of the FWC (e.g. request management) or the technical processes (e.g. evolutions, maintenance)? b) Our understanding is that what will be evaluated under this bullet is only the processes. The team structure will be evaluated under the second bullet. Please confirm or clarify.
Answer
17/06/2016
a) The sentence "proposed organisation of the work processes" covers all the aspects linked to the provision of services S1, S2 and S3. b) Your understanding is correct.